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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Lg

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Manufacturer Part
4.89 (64)
By: Lg
Part Number: OEM13326861
Manufacturer Part Number: AEQ36756901

Ice maker stopped making ice or won't eject cubes? This complete assembly replaces a faulty unit. DIY-friendly repair, typically 10-15 minutes to install.

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Questions & Answers

For Lg Refrigerator Ice Maker Assembly (Part Number: OEM13326861)

John

LG icemaker does not make ice but makes noise when turned on.. If I fill the cubes manually, the water freezes if icemaker is off but melts if I turn it on. Based on this I feel timer is "stuck" on the heat before eject part of cycle. Will putting in a new aeq36756901 fix this (bad timer motor in icemaker?) or is the timer located elsewhere (on a circuit board?) I already tried removing the icemaker and it is just two Phillips screws and a wiring connector so very easy to change out IF this is the bad part.

1 Answer

Paul, You will want to check the wiring harness at the top of the door hinge to make sure that there are no loose or damaged wires. This will be the most likely cause other than the main control board having failed.

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1 Answer

Hello David, This is normally caused by either a bad water valve AJU72992601, low water pressure, or in fewer cases, the icemakers', AEQ36756901, internal switches. On an LG with the electronic control triggering the icemaker, it could even trace back to a failed board EBR34917104. Start by verifying the water pressure by unplugging the refrigerator and turning off the water supply, removing the water line from the refrigerator and turning it on into a bucket. If it sprays hard, it is good and the water valve is the prime suspect. Be sure to thaw the fill tube to the icemaker out with a hair dryer if any ice build-up is detected inside it.

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1 Answer

Hello Rick. If the valve is staying on, there should be water over flowing somewhere. If not, you will need to replace the main board on the unit.

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1 Answer

Hello CB. Check and see if the icemaker got stuck or if the water valve is bad and did not turn the water off. If so, replace the water valve on the unit.

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Joyce, There is a button on the side of the icemaker below where the lights are for ice cube size. You will want to push and hold this button until the icemaker starts to cycle. Let the icemaker run through a cycle and see if it fills with water. If it does not then you will want to check to see if the water valve is getting power to it. This water valve is the one that is located in the door of the unit behind the shelf at the bottom of the left door. If there is power getting to the water valve when the icemaker calls for water then you will need to replace the water valve. The other thing that would be causing this issue would be a faulty control board. If the unit does get water when you push the test button then you will need to check to make sure that the ice fan is blowing air into the compartment by pushing the light switch and feel the holes on the left wall of the refrigerator compartment to see if there is air blowing. Also check the temperature of the freezer which could cause the icemaker to not cycle. If the freezer temp is not around 0 degrees plus or minus 5 degrees then it can cause the icemaker to not cycle.

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1 Answer

Mary, The arm on this icemaker will move to the up position as the unit is starting the cycle. It sounds like, based on the description of the problem that either the arm is damaged internally or the heater on the ice maker is not working. You would want to replace the icemaker for this issue.

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1 Answer

Hello Joyce. It sounds like the icemaker is bad and will need to be replaced on the unit.

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1 Answer

Jill, Yes with this icemaker the is a heating element that should heat the mold to allow the ice to eject. It sounds as if though the icemaker is defective and would need to be replaced.

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1 Answer

Hello Gene. If the fill tube is freezing up, you will need to order and replace the water valve on the unit.

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