Tony February 02, 2021 for Model Number WT5170HV OE message - won't drain. Happens towards end of cycle will drain some before end. Pulled apart, checked all hoses. replaced pump assembly and wire harness since 9 years old. Still won't drain when running (will drain fine when off and hose removed). Read about lid switch but 'red lock' always on and it will spin some. Wish good diagnostic test on Main PCB before spending $$. Don't see anything obviously wrong (capacitors, wiring, etc).
1 Answer Tony, We do not have a tech sheet available for this unit but if you look inside your unit you will locate one inside the cabinet. It sounds likely that the control board is at fault but if you want to test it then you would test at the main control board (locating test points on the wiring diagram) and test for 120 Vac going out to the drain pump. If there is no power then the drain pump will be faulty and will need to be replaced. Read More...
Mwshaver July 18, 2020 for Model Number 79629472000 PCB part number EBR67466102 is recommended for my washing machine. PCB part number EBR67466109 is referenced in your information as a replacement for my PCB. Will the EBR67466109 work with my model number 79629472000?
1 Answer MWshaver, If the part number on the control board is EBR67466102 then this is what you would want to get this board to replace with the same one. Read More...
Matthew July 09, 2020 for Model Number WT5070CW 5 days ago my LG washer started stopping at the beginning of the rinse cycle, not going further. It was flashing a UE error. I would look, the load looked even. I redistributed and restarted the cycle. It has now progressed to where it will stop at the beginning of the rinse cylce, the "rinse" symbol just flashes, and won't go further. If I manually do a rinse and spin, it will take forever to do a "load sense" then fill the basket nearly full of water, rinse, drain, then sit there with the pump running away on an empty basket until you turn it off. Then you have to do a manual spin, it will spin out, but again, sit there with the pump running while the basket is empty. You can even hear the pump sucking air. I opened the top and checked that all the support rods are not broken. Smart Diagnostics says all is good. I'm thinking it's the control panel?
1 Answer Matthew, it would be recommended that unit is checked if it is level and the spin basket is inspected for any resistance when rotating by hand. If there is resistance, it is possible that an item got in between the spin basket and outer tub. If there is not resistance, the stator 4417EA1002K windings would need to be tested for resistance and the windings should read between 5 to 15O (they should all match). If these check good, and the spin basket does not wobble around while the washer is in spin mode, then the failure is likely in the main control EBR67466109. Read More...
Mike November 19, 2019 for Model Number WT5170HW My LG washer gets stuck on he Rinse Cycle with 14 Minutes remaining You cannot turn the machine off or activate any other buttons on the panel. There are no Error Codes I can unplug the machine and wait for a minute and plug it back in and it will power back up and then you can turn off the washer. I can use the special purpose button and drain the washer. I have checked the following: 1) Drain Motor and plumbing is not clogged or damaged. 2) Drain Motor works as I can drain the system with the special use button 3) I have "reset: the washer pressing the PWR button while unplugged for five seconds. Maybe Internet lore 4) even tried the "lift the lid" 6 times in 15 seconds This may also be internet lore. Have been looking at replacing the Main Control Board, but would sure like to verify that this is the problem Any advise would be appreciated
1 Answer Hello Mike,you are describing a control board program problem, the repair will be a new control board EBR67466116. Read More...
Shanan November 14, 2019 for Model Number WT5170HV it's an LG When I got home the washer was on but not working. It was "stuck" on 22 minutes left. When I pressed the power button it just turned off and that was it nothing. The door is still locked. I was able to pop the top off to get the clothes out but it still is locked and not working.....thoughts?
1 Answer Shanan, the main PCB assembly could be the issue but there are other things to check first. Check to make sure the washer drained the tub completely, check the water supply and fill valve(especially the cold water side) then check the air tube and water pressure switch for clogged or kinked air tube or issue with the switch. These machines will usually display an error code to help you determine the issue, do you recall anythingin the display? If you need more assistance please include an email address. Thanks, Read More...
Guillermo April 28, 2016 for Model Number WT5070CW Hello, What is the software version that comes with this board? Thank you, Guillermo
1 Answer Hello Guillermo. Sorry, the manufacturer does not offer the software version of the control boards to us. Read More...