Jamie March 31, 2021 for Model Number WT1101CW Hello! I have a LG WT1101CW and it's been up to some strange things lately. 1. On the rinse cycle, the washer fills completely no matter what size load is inside. It doesn't do this on the wash cycle. P.S. If we take any water out, it does it's little dance and refills anyway so it's smarter than we are. 2. At the end of the spin cycle, the motor cuts out and the chime plays. However, it doesn't stop on its own. Rather it spins down instead of catching and locking. I was going to replace the water sensor but that last bit seems a bit odd to me. Thanks!
1 Answer Hello Jamie, if the water level sensor does not correct the problems, likely the main control board is failing. Read More...
Steve January 29, 2021 for Model Number WT1101CW I have the dreaded UE error whenever I run a medium to large load regardless of how balanced the load is. I installed all suspension rods thinking it might be a balancing issue, but it's not. Is it possible that the control board EBR76262102 or display board EBR75446006 is defective causing it to throw the error code?
1 Answer Steve, it would be recommended that the washer level is checked to ensure that it has not become unlevel. It is also recommended that the rotor and stator assembly is inspected to identify if a bolt has loosened. It is possible that the main control EBR76262102 is causing this error, but the stator 4417EA1002K will need to be tested for resistance to ensure that it is not causing the issue. The stator would need to be tested when the washer power cord is unplugged and the windings should measure between 5 to 15O on each winding and should match each other within .2O. Read More...
John December 30, 2019 for Model Number WT1101CW One time I added bleach to the dispenser and bleach stayed at the top like it may not of dispensed the previous time. Is there a way to check if bleach is dispensing correctly?
1 Answer John, You would check to see if the water valve for the bleach is being activated at the beginning of the rinse cycle. If it is and the bleach is not dispensing then check for clogging and if there is no clogging then the water valve would be the issue. If there is no power to the valve when the unit is supposed to dispense then the control would be the issue. Read More...
Chris October 07, 2019 for Model Number WT1101CW My washer has been experiencing the same problem over the last few months, getting worse over time. I throw a load in, turn the washer on, select a cycle, and the washer will start to load sense, stop spinning after 5 seconds or so, and then nothing. The washer doesn’t start to fill, doesn’t throw a code; does absolutely nothing. I’ve tried unplugging, doing the reset with lid (open and close 6 times within ‘x’ number of seconds), and nothing happens. Does this sound like control panel issue?
1 Answer Chris, based on the symptoms listed, and the fact that it will not indicate an error code, the most likely issue would be the main control not cycling properly. Read More...
Nelson April 02, 2019 for Model Number WT1101CW Purchased this LG washer in 12/2013. Constant UE codes after a year of ownership. Now it shows UE codes even during a "tub clean" or a "rinse and spin" with no clothing load. Debating whether to take my losses and get a non LG product or try to fix. Any suggestions what this issue may be? The machine is level. Although there is a tiny wobble during the spin cycle as it picks up speed. Not a wobble that I think would cause the machine to give a UE code.
1 Answer Nelson, you may want to check the suspension rods [AJK72909308] and the balance ring [AAJ72909602] to ensure that they are working properly. The suspension rods can be tested by pressing the tub down as far as possible and then quickly releasing. Once released, the tub should rise up and set in place without bouncing up and down. If it does bounce, then the suspension rods are bad. The balance ring can be tested by rotating the basket by hand and then quickly stopping it, which should cause a sound similar to water sloshing around. This will indicate if the balance ring has the fluid in it to act as a counter balance when in a spin mode. The next item you may want to check is the hall sensor which is part of the stator [4417EA1002K]. At the main control, with the power disconnected, you will want to test at the connection BL4. Pin 1 to 2 should read between 8 to 12 ohms and pin 1 to 3 should read between 8 to 12 ohms as well. Read More...
Jeff March 14, 2019 for Model Number WT1101CW The replacement control board EBR76262102 . What firmware version is on this board ? The reason I ask is the updated board and fw is known to correct the constant UE errors which is a known issue .
1 Answer Jeff, Unfortunately we do not have information on the firmware version that they have put on these boards. Read More...
John Oconnor February 03, 2019 for Model Number WT1101CW i got a new pump before checking if it had power . and it does not i work for a coffee company and it the broad that fails or fuse and it looks like half of the broad what about the bottom part
1 Answer John, If the pump is not getting power then this will likely be a faulty main control board. The board does have a fuse on it but would not be replaceable separately. Read More...
Georgio August 06, 2018 for Model Number WT1101CW I had replaced the Board (EBR76262102) due to open fuse on Board & since then the washer keeps showing an error code in the first minute or 2 of cycle... LE
1 Answer Georgio, according to the tech sheet, LE is an error code stating the motor is defective and would need to be replaced, part number is 4417EA1002K Read More...
Rick July 11, 2018 for Model Number LG WT1101CW I replaced the main board (part EBR76262102), and now nothing happens at all when I push the power button. We were having problems with the water not turning off when tanks was filling.
1 Answer Rick, You will want to make sure that the board was wired properly and also make sure that there is power going into the control board. If this checks ok then it sounds like you may have gotten a faulty board. Read More...
Lacisha December 01, 2017 My washer will power on an i can select cycles but when i press the power button it will not start.
1 Answer Lacisha, We would need to have to model to assist properly but this issue sounds like the start button may be broken or just not making contact. This would most likely be in the user interface. Read More...