Tommy February 16, 2019 for Model Number LG front load washer Model WM1812CW The bearings locked up on my LG front load washer model WM1812CW. I changed them put it back together and it won't spin at the end of the cycle. It gets down to 10 minutes and then gives the UE code. I have checked the magnets and replaced the rotor position sensor. What should I try next? Thanks, Tommy
1 Answer Tommy, The UE error is an off balance load and you will want to make sure that when you reinstalled the tub that the shocks are in place properly and check to make sure that the springs are in place properly. If this checks ok and the motor and stator are good then this would likely be an issue with either the wiring or the control board. Read More...
Ashley Dominguez October 19, 2017 for Model Number WT1101CW I have an LG top loader (WT1101CW) that is about 3.5 years old. I get an UE code on 90% of my loads. Doesn't seem to matter the size or type of cycle I run. In fact, even the empty tub during the tub clean cycle causes an UE load error. I've heard that replacing the rotor sensor and the circuit board have fixed this. I don't want to dump a lot into the machine. Have you any advice/insight? Thank you so much!
1 Answer Ashley, We wouldn't expect you to need the control board, but first check the basics, washer properly levelled, loaded properly, using the proper type and amount of detergent, (no sudsing), and the washer drains properly(check the drain hose for kinks and twists. If all's OK then replace the rotor position switch, and check to make sure the wiring connections are clean, tight and proper. Read More...
Tom T February 27, 2017 for Model Number wt1101cw On the spin cycle it will go off balance when loaded but seems fine with no load in it has a UE code. Had a repair man here to look at it he wanted to replace the motor he said it had a sensor in which looks to me like the rotor position sensor.
1 Answer Tom, Yes the sensor that is on the motor will be the rotor position sensor part number 6501KW2001A. Read More...
Mitchell January 04, 2017 for Model Number WM2016CW My washer spins well going clockwise (as seen from the back of the machine looking at the rotor), with a faint clicking sound, but spinning counter-clockwise, it grinds and shakes violently. I haven't gotten an LE error code. The rotor is not the problem. I even took the tub apart and the bearings appear fine, too (no corrosion or any indication of typical rotor problems). You advise checking the resistance of the sensor, but I'm not sure how to do that or what tool is required. Is there a helpful video or article I can watch?
1 Answer Hello Mitchell, You will need an ohm meter to read the resistance of the motor from terminal 1 to terminal 2, terminal 2 to terminal 3, and from terminal 3 to terminal 1. You should read about 5 O to 15 O of resistance. To test the Hall Sensor, If measuring voltage from the Main PCB Assembly to the Hall Sensor, use the following steps: 1. Unplug power cord. 2. Remove rear washer panel. 3. Locate Hall sensor connector on the stator behind the rotor. 4. Place meter leads on terminals 5 to 4, white to gray. 5. Plug in power cord, close door, and press power button. DO NOT PRESS START! 6. You should measure 10 to 15 Vdc. If 10 to 15 Vdc is present, control board, white wire, and gray wire are OK! If not follow testing output voltages on control board. 7. To measure output signal voltage from the hall sensor, carefully move test leads to terminals 1 to 4, blue and gray. Slowly rotate motor rotor by hand. You should read a pulsing 10 Vdc. If 10 Vdc is measured from 1 to 4, move lead on blue wire to red wire, terminal 2. Repeat rotating motor rotor by hand. You should read a pulsing 10 Vdc from red to gray. 8. If pulsing 10 Vdc is measured from 1 to 4 and 2 to 4, hall sensor is OK! If either test netted only 9 to 10 Vdc without changing (no pulsing) the hall sensor is likely defective. Disconnect power by unplugging washer and ohm check hall sensor to verify failure of the hall sensor. Read More...
Bieu November 16, 2016 for Model Number LG Front Load Washer WM2077CW What Rotor Position Sensor Part# should I order for my LG front load washer model#WM2077CW? Currently getting whirring noise and drum isn't turning and getting LE code error.
Bob July 19, 2015 for Model Number WM1814CW LG Tromm front load washer. Just replaced spider. Now water will not shut off just keeps filling up. Is there a sensor that can be replaced or what is keeping water from not turning off?
1 Answer Hello Bob. You will need to check the pressure hose and make sure it is still attached and is not damaged. Read More...
Paul October 17, 2014 for Model Number LG WM1814CW Washing Machine Hi, Our washer fills with water but doesn't tumble properly and stops with an "LE" error code. The drum "judders" and will sometimes turn with a scraping noise from the back. However, with power off turning the drum has no such noise and it moves fine. In test mode, the first three motor tests (tumble clockwise, low speed spin and high speed spin) do nothing and the motor is frozen, drum not turning. In the tumble counterclockwise test, the drum spins with the scraping sound but the display of RPM shows 0. The motor is getting quite hot. Any typical causes for this type of issue? Thanks, Paul.
1 Answer Paul, The LE error code is a motor locked error. You will want to do the following to determine what part is needed. • The connector (3-pin, male, white) in the MOTOR HARNESS is not connected to the connector (3-pin, female, white) of STATOR ASSEMBLY. • The electric contact between the connectors (3-pin, male, white) in the MOTOR HARNESS and 4-pin, female, white connector in the MAIN PWB ASSEMBLY is bad or unstable. • The MOTOR HARNESS between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut (open circuited). • The hall sensor is out of order/defective Read More...
H.N. June 07, 2014 for Model Number 6501KW2001A I tried fixing my washer with a new sensor. It doesn't seem to work. Could you identify the problem?
1 Answer Hello H.N., We can assist with a bit of help from you. First we will need a model number from the units' I.D. tag. Then we will need a description of the problem the unit is giving. Thank you for your understanding and patience in this matter. Read More...
Manu May 29, 2014 for Model Number WD-12336AD I am having a problem with my frontloading washing machine. Its showing something like te. The error comes when I switch on the machine.
1 Answer Hello Manu. The "tE" error is triggered when the MAIN BOARD fails to receive signal input from the THERMISTOR. You will need to replace the thermistor. Read More...
John May 27, 2014 for Model Number lg wm1812cw You gave advice on washer that would not spin up goes to ue code error. Check for level, check shocks, and check tub does not have eccessive travel up or down. Could you tell how to check shocks and define eccessive up an down travel on tub. I just recently changed drain pump and after a few good loads started having ue problem no matter what I do. The machine is level. Please advise.
1 Answer Hello John. They should not travel more than 2 inches during a spin cycle. Also, they should have light resistance. Look for a loose motor also. Read More...