Tom December 15, 2013 I have a wm1814 lg front load washer. The wash will go through the cycle but at the spin cycle water drains fine and the drum spins just not on high speed to pull out the rest of the water. The UE message come on and I have tried reloading small/big/empty loads. Same result cloths unspun and full of water. thanks. Tom
1 Answer Tom, You will want to make sure that the unit is leveled. If the unit is level then you will want to check the shocks on the unit to ensure that they are not bad. Also check the inner tub to insure no up and down movement that would cause the unit to go off balance. Read More...
Tom October 20, 2013 for Model Number LG wm1814cw I bought this sensor from u a few days ago (Order Number: 3741465), and I'm trying to install it. I removed the back panel, and then removed the large bolt from the middle of the drum. But I CANNOT get the back of the drum/motor off. Is there something else holding it on?? From the back, there doesn't appear to be anything else, and from reading on the internet, it should just pull right off, right? thank u 4 the help
1 Answer Tom, When removing the stator from the back of the drum it is very stiff due to the use of magnets and you have to pull very hard to get it to come off. Read More...
Rockinrobin July 03, 2013 for Model Number WM1814CW I have an LE Error Code on my Washer and need to know the correct Ohm reading (maybe 10,000 or 10k) that I should get on the RPS/Hall Sensor Assy. (include which 2 wire's/pin's to check with Multimeter). I have a Service Manual but it doesn't list a wiring diagram to check for resistance/voltage. With Power ON, I get 10 DCV on the White & Gray Wire's (on the RPS harness connected to Main Power Board) but I only get between 4-5 DCV on the Blue & Gray and Red & Gray wire's while slowly rotating the drum both direction's (CW & CCW).
1 Answer Hello rockinrobin. They do not offer that info, but if you use page 25 in the manual you can test the motor. If it is good, then it is the sensor. Read More...
Greg June 25, 2013 for Model Number wm2016cw Washer stops after rinse cycle, pumps water out of washer, but will not begin spin cycle. Time left on rinse and spin cycle usually around 13. An OE message occurs after some time. Checked for clogged filter and bent hose, both ok. What else could be the problem?
1 Answer Hello Greg. Test for power to the pump motor. If there is power there, and the pump does not run, you will need to order and replace the pump on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Justin June 02, 2013 for Model Number WM2016CW i receive the LE error code on my front load, have cleaned the filter (bottom left facing), also the drum rotates both directions by had with no resistance felt. The washer will not go into full spin cycle, I have tried to perform the quick cycle (med speed) only to have the washer sound like it engages but does not rotate right away, as a matter of fact it only rotates counterclockwise and makes a sorta growling noise (not metal on metal but not normal sound) and does not rotate at all clockwise, at min 12 on a 14 min spin cycle it stops beeps and gives me the LE code. It happened with a load of clothes which I had to drain and pull out without having it complete a spin cycle. the "quick spin" was completed with an empty washer. I have also spun the drum clockwise and counter clockwise 4x's each way and unplugged the washer from the wall for 10+ min. Any help or direction with this would be great. Justin
1 Answer Hello Justin. The LE code is for LOCKED MOTOR ERROR. Here is some of the things that can cause that code. • The connector (3-pin, male, white) in the MOTOR HARNESS is not connected to the connector (3-pin, female, white) of STATOR ASSEMBLY. • The electric contact between the connectors (3-pin, male, white) in the MOTOR HARNESS and 4-pin, female, white connector in the MAIN PWB ASSEMBLY is bad or unstable. • The MOTOR HARNESS between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut (open circuited). • The hall sensor is out of order/defective. Read More...
Jan L December 19, 2012 for Model Number wm2016cw my washer began to smell like something was burning after a wash cycle. then when done the drum filled with smoke. on the next load i got error code LE. does it need a new motor sensor?
1 Answer Hello Jan, The LE indicates a locked motor error. Things you want to check for is the connector 3 pin maile white in the motor harness making sure it is plugged into the female white of the stator assembly. Check the electrical contacts between the connectors 3 pin male white in the motor harness and the 4 pin female white connector in the Main PWB assembly is bad or unstable. The motor harness between stator assembly and main PWb assembly is cut or has open circuit. Last could be the hall sensor is out of order or defective. Read More...
Vincent August 16, 2012 for Model Number WM1812CW The washer does wash but at the end it won't go into the high speed spin. It just keeps rotating in one direction for a few seconds and starts to drain, then rotates the opposite direction for a few seconds. It just keeps doing this and won't stop until it gives the UE fault code. Can this be a bad speed sensor on the stator assembly?
1 Answer Hello Vincent, Here is the explaination of the fault code UE: UE The washing machine has detected an imbalanced load This error code is more for information purposes than an actual a fault. What the machine is telling you is that it has been unable to sort the laundry load and correctly balance it without a risk of damage due to an unbalanced load. This error will clear when you restart the machine but you need to sort the laundry or increase the load as required and for more information on load imbalances. If one item is more moisture absorbant than any other item in the load, the unit cannot balance it. On non-display panel models this fault code is denoted by the lights for 1, 2, 3, 4, 5 and 6 being lit or flashing. •Reload the washing machine and attempt to spin it again. •Check the installation of the washing machine for level and balanced. •Check for small loads because small loads will cause an imbalance error. Read More...
Frank June 18, 2012 for Model Number WM1812CW After loading the washer and starting a wash cycle, it will lock the front door and (normally) the washer will briefly spin the drum, stop, and the cycle will continue from that point. The problem is that the washer does not start spinning the drum at start-up and there is no activity for a minute or two and then shows an LE code. The drum does not spin on its own at all but it can be turned by hand smoothly with almost no resistance. I believe the problem is the sensor. Am I on the right track?
1 Answer Hello Frank, This sounds like the drain pump filter is clogged with debris. Some units have a small access door in the front of the unit to clean the filter out through, and some have to have the entire front panel removed to access it. Either way, by unscrewing the sump access counterclockwise, you can clean this filter and continue with your washing. During this time, if you have the unit unplugged, it will reset the control to clear the fault so the unit can run through its' cycle. Read More...
Johnny November 09, 2011 for Model Number WDP3B I just replaced the stator motor and hall sensor on my washer after finding that one of the pins on the sensor would not ohm out with the other three pins. No change in the washer. It tries to spin but the motor only grabs and locks for a sec before giving up . No cracks in magnets and harnesses ohm out back to the main board. Now what? Is it possible that the board is bad? Maybe I am reading the wrong pins or something. There was mild rust on the motor from an earlier leak and two spots inside on the drum magnets. Any thoughts?
1 Answer Hello Johnny. If the stator and sensor are new, and there are no cracks in the magnets, and the harness is good, you will need to replace the control board. Hope this helps. Read More...
Aden July 07, 2011 for Model Number lg model wm1815cs Washer is filled with water, it starts and runs for less that a minute and then tries to turn the drum but no luck. It tries a second and 3rd time, then errors out to LE code. Motor is not hot. I tried turning the motor by hand while the above stalled condition, and only feels like a large magnet. It has a grip on the rotating parts. Will this sensor assembly help? will this sensor assemply help I tried turning the motor by hand whle the above stalled condition only feels like a large magnet has a grip on the rotating parts. will this sensor assemply help
1 Answer Hi Aden. Is there anything stuck in the front of your tub area? Is there anything stuck in your sump stopping the inner basket from turning? Take the back rotor off, inspect it for cracks in the magnets. The rotor part # is 4413ER1001C. Also check the RPS sensor, this part # is 6501KW2001A. Thank you. Hope this helps. Read More...