Mitchell for Model Number WM2016CW My washer spins well going clockwise (as seen from the back of the machine looking at the rotor), with a faint clicking sound, but spinning counter-clockwise, it grinds and shakes violently. I haven't gotten an LE error code. The rotor is not the problem. I even took the tub apart and the bearings appear fine, too (no corrosion or any indication of typical rotor problems). You advise checking the resistance of the sensor, but I'm not sure how to do that or what tool is required. Is there a helpful video or article I can watch?
Answer Hello Mitchell, You will need an ohm meter to read the resistance of the motor from terminal 1 to terminal 2, terminal 2 to terminal 3, and from terminal 3 to terminal 1. You should read about 5 O to 15 O of resistance. To test the Hall Sensor, If measuring voltage from the Main PCB Assembly to the Hall Sensor, use the following steps: 1. Unplug power cord. 2. Remove rear washer panel. 3. Locate Hall sensor connector on the stator behind the rotor. 4. Place meter leads on terminals 5 to 4, white to gray. 5. Plug in power cord, close door, and press power button. DO NOT PRESS START! 6. You should measure 10 to 15 Vdc. If 10 to 15 Vdc is present, control board, white wire, and gray wire are OK! If not follow testing output voltages on control board. 7. To measure output signal voltage from the hall sensor, carefully move test leads to terminals 1 to 4, blue and gray. Slowly rotate motor rotor by hand. You should read a pulsing 10 Vdc. If 10 Vdc is measured from 1 to 4, move lead on blue wire to red wire, terminal 2. Repeat rotating motor rotor by hand. You should read a pulsing 10 Vdc from red to gray. 8. If pulsing 10 Vdc is measured from 1 to 4 and 2 to 4, hall sensor is OK! If either test netted only 9 to 10 Vdc without changing (no pulsing) the hall sensor is likely defective. Disconnect power by unplugging washer and ohm check hall sensor to verify failure of the hall sensor. Read More... Answered by AppliancePartsPros.com | Thursday, January 5, 2017