Dan January 21, 2016 for Model Number LFX25960ST The refrigerator is freezing all my food in the bins and on the shelf above the bins. What part is required and were is it located. Thanks
1 Answer Hello Dan, You may need to adjust the temperature setting in the fresh food compartment to a COLDER setting. This corrects the issue because if the unit sits without running for too long the cold air will settle to the bottom of the unit. Having the unit call for temperature more often causes the fans to kick on and stir the air, mixing it so the bottom of the unit equalizes with the temperature of the top. If it is still too cold you may need to also turn the freezer temperature to a warmer setting. This should be done and allow the unit to run at these new settings for a couple of days before attempting a repair. This is a common complaint and this corrects more than 90% of them. Read More...
Monte December 10, 2015 for Model Number LSC26905tt My LG frig has an issue for which i have tried replacing the main board 2x in the last 2 weeks without success. The freezer and frig settings does not stay where i set it,3 to 5 minuets after i set it, it will change the setting to: no lights displayed for the frig and setting # 2and #4 for the freezer. the settings control then becomes inoperable, I then must unplug the frig to get the control settings to function again and then it repeats the malfunction again.the unit cools but the controls are operating too high, so i must unplug the frig over night to avoid freezing. I have now tried to get an answer to this issue since monday and have not received a replay, thanks
1 Answer Monte, The freezer control showing a 1 and 4 light showing up will indicate abnormal freezing motor. This means that the motor is defective or the wiring to the motor is defective. The part number for the motor is 4681JB1029A. Read More...
Monte December 07, 2015 for Model Number LSC26905TT My Frig and freezer settings at dispenser panel will stay where I set them for only 3-5 minuets at which point the frig setting will go to blank and the freezer will go to setting 1 and 4. I have replaced the main board and the control assembly due to ice build up on evaporator, the heater coil is working.
1 Answer Monte, The freezer control showing a 1 and 4 light showing up will indicate abnormal freezing motor. This means that the motor is defective or the wiring to the motor is defective. The part number for the motor is 4681JB1029A. Read More...
Larry November 18, 2015 for Model Number LFC23760ST My LG modal LFC23760ST, the refrigerator is not getting as cold as it should and the light sometimes come on. The freezer works fine. I purchased the board but it did not help. What is the problem?
1 Answer Larry, You will want to check the fan in the freezer to make sure that it is coming on. Also check the evaporator coils in the freezer to ensure that they are not impacted with ice. If they are then the issue will most likely be the defrost sensor that has failed. Read More...
Norman July 31, 2015 My freezer is set on 7 the other side is set at 46 however everything freezes. If I place a bottle of water in the refrigerator it freezes. This is an LG, model# LRSC26923TT. Your help is needed . Thanks
1 Answer Hello Norman. You will need to check the damper 5209JJ1013B and see if it is broken and not closing in the unit. Read More...
Mary June 01, 2015 for Model Number LFX25971ST The refrigerator is freezing all my food in the bins and on the shelf above the bins. I have raised the temperature to the highest setting and it never gets above 22 degrees. The freezer is set at +4 and hovers around -4. Please help with how to fix the problem or does a repair man need to be called? Thank you.
1 Answer Hello Mary. It sounds like the damper is bad. If so, the part needed, MCZ54121501 has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part. You can test the sensor and see if it is good. Also, check the damper door and see if it is broken and is not closing. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
G6531 May 09, 2015 for Model Number 795.77302601 The refrigerator temp is set at 37 but the actual air temp is 42. Sometimes the refrigerator light will not go OFF when the doors are closed.
1 Answer G6531, This issue would be caused by a faulty main control board. The light staying on is what is causing the higher temps and it is a relay on the board that has failed which would cause this. The part number for the control board is 6871JK1011G. Read More...
Dorothy February 24, 2015 for Model Number lg lrsc26923tt Ice tray won't dump ice. I tried the test button and it working fine, however, when the tray turns, ice won't dump so when water refills, it overflows. I cleaned the ice tray already and still won't dump. Could it be the sensor? If so, how do I replace it? thanks
1 Answer Hello Dorothy. No, based on the information you provided, you will need to replace the icemaker assembly 5989JA1005D. Read More...
Freddy February 02, 2015 for Model Number lg lfx21976st My refrigerator blows cold air on top but does not freeze.
1 Answer Hello Freddy, This sounds like it could be a possible sealed system restriction or possibly a Freon loss. You will need to remove the evaporator cover and inspect the frost pattern to determine the issue. If there is an ice ball where the Freon lines enter the freezer compartment, it is a Freon loss causing the issue and the leak will have to be located and sealed before Freon is re-introduced into the unit. If there is just frost in the center or other area of the evaporator coils or even frost building up on a Freon line behind the unit, the issue will be a sealed system restriction. Either case requires a Freon certified technician to complete the repair since Federal law requires it. Read More...
Frustatedcustomer October 09, 2014 for Model Number 795.78552800 FF is what is on the display where ref. temp. showed up when doors opened. Now the ref. isn't working at all. Whats wrong?
1 Answer Frustrated customer, The FF on the display is an error code for the freezer fan not running. You will want to check at the control board to make sure that there is power being sent to the fan. You will want to unplug the unit for a minute to allow it to reset then plug back in and test for 12 vdc to the evaporator fan. If there is power then the fan is either blocked by ice or the motor has failed. If there is no power then the control board is faulty and would need to be replaced. Read More...