John F July 30, 2013 for Model Number LG WM2016CW Hello, I own an LG washing machine# WM2016CW. It is located on a remote Caribbean island in Turks & Caicos. It has failed in less than a year of use, showing error code "LE" for overload. My property manager is a mechanic & is the closest I can come to an LG service technician....he said their online helpline was useless. We have already replaced the rotor assembly #4413ER1002F, did not fix it....still showing error "LE" even after he did the reset. He is suggesting one more part to try & fix...the stator assembly #4417EA1002F . The shipping costs & taxes to get parts to Turks are astronomical. Are we close or should I just buy a new washing machine? I can't keep guessing on parts that may or may not work? Thank you so much for any guidance! John
1 Answer Hello John. Yes, based on the LE code, the stator assembly 4417EA1002F, with the RPS sensor needs to be replaced on the unit. Read More...
Carlos July 25, 2013 for Model Number wm2016cw My washers fills with water but the motor tries to turn but it wont. I opened it up and on the stator motor has two prongs burnt at the motor connection. I want to by a stator motor.
1 Answer Hello Carlos. Based on the model number you provided, 4417EA1002F is the correct stator assembly. Read More...
Mike October 28, 2012 for Model Number WM2016CW My LG model WM2016CW washer tub turns but after a while the motor struggles to turn, expecially in counterclockwise direction and eventualy I get LE (motor overload) fault code before it even gets to spin. I took apart rotor and stator and looks perfect. Cleaned in anyway and made sure electrical connections tight. Did a reset on the control panel as LG customer service directed me to do over the phone. Put back together and same problem. Could this be a control panel problem? If the motor goes bad is there any visual way to tell because as I said the rotor and stator look fine. Unit is only 4 years old and does not get heavy use. I don't want to buy uneccessary parts since I can buy a new washer for $650 and the motor has a 7 year warranty but the control panel is out of warranty. Let me know if you think it is the motor or control panel.
1 Answer Mike, You'll need to check the resistance of the motor circuits at the sensor( pin#1 to pin#2/ pin#1 to pin#3 and pin#2 to pin#3) and should have a resistance of 5 to 15 ohms resistance. If the resistances are correct, you'll need to replace the main power board EBR32268001 If the resistances are not within 10% of the reccomended resistance, replace the sensor assembly 6501KW2001A Thanks Read More...