Greg March 18, 2015 for Model Number WM0532HW The wash machine powers up and the door almost immediately locks as you can hear multiple clicks of it along with the lock light flickers on/off twice, then remains on, and the door is actually locked. Does this mean it is a faulty door lock? No error code is displayed.
1 Answer Hello Greg. If the unit locks, but it does not show it is locked, then it sounds like the lock assembly may be bad on the unit. However, make sure the wiring is good on the unit first. Read More...
Richard P January 23, 2015 for Model Number Kenmore washer model 796.40272900 I get a "dE" error code after closing the front-loader door and starting a cycle. I can hear the door clicking, as if it's trying to lock. Then the error comes up. I have unplugged the machine, cleaned all around the door seal, there is no reason I should be getting this error as far as I can tell. I installed a new door switch assembly, but still I get the dE error. Now I've been told by Sears that the problem is "The door is out of position when the door is closed preventing the latch from opening properly resulting in the DE error code. You will need to replace the inner door frame over the hinge." I thought the next step would be to consider replacing the control board, but now I'm being told something else. Do you have an opinion? I saw what the inner door frame over the hinge part looks like. It's hard to believe that the door is out of position. Thanks. Richard
1 Answer Richard, While it is possible that the door could be causing the issue, for that to occur the door would have to be sagging. If this is not the case then check the wiring between the door latch and the main board and if this checks ok then the control board would be the issue. Read More...
Darrell October 21, 2014 for Model Number WM2010CW How do I test the door lock switch after I have removed it?
1 Answer Hello Darrell. The lock assembly needs to be in the washer to test it. You do a power test. Read More...
Randy August 10, 2014 for Model Number WM2016CW I just replaced the water discharge pump, but the new pump still will not turn on. The electrical schematic indicates the pump power is routed through the door latch from the PCB. The door latch symbol is shown on the display screen while the machine is washing. Which devise is likely to have failed ?
1 Answer Hello Randy. You need to check the pump connection. If it is good, then trace the wire and test and see where you losing voltage from. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Johnnie B. August 08, 2014 for Model Number wm2277hw When I close the washer door the machine sometimes will not fill, sometimes will not start. If I open the door and slam it shut most times everything works. Is this a problem with the door switch? What is the replacement part number? Thanks
Brenda July 17, 2014 for Model Number WM2240CW I bought a new replacement switch and installed it and still it gives me the DE code.
1 Answer Hello Brenda, If you plugged the new switch EBF49827801 back in there is either a problem with the harness or the control board EBF49827801 is not recognizing the signal being sent to it by the switch. Read More...
Alice June 02, 2014 for Model Number LG Model No : WF-T6011TH I have this LG Washer Model No. WF-T6011TH with this "dE" error mean the door lid problem, although I have closed it, the machine can't detect the door is closed & hence refuse to operate with clicking sound after 3-4 round turn of the drum. Ps help what should I do to fix this error. Thanks.
1 Answer Alice, The DE is certainly a door lock switch assembly issue in which the door lock would need to be replaced. Read More...
Jean May 16, 2014 My washer is washing the clothes very well but at the end of the cycle it did not go into the final spin. The drain pump works very well, but the clothes are still wet. What do you think the problem is? Thank you
1 Answer Hello Jean, These machines will normally have a diagnostic mode in the controls that will point you to the issue. We have no way to provide an accurate diagnosis without the model number from the units' I.D. tag so if you could please re-post with this information, we can assist you much more accurately in solving your problem. Read More...
Myles April 26, 2014 for Model Number WM3875 Is this the correct part for the WM3875 front load washer? Thanks, Myles
1 Answer Hello Myles! yes, the door lock switch assembly EBF49827801 is the correct replacement listed for your model. Thanks! Read More...
Joshua March 21, 2014 for Model Number wm3360HVCA I have a DE error code for model # wm3360HVCA but can't seem to find which part # I need.
1 Answer Joshua, IF the error code looks like a Capital DE then the issue will be drain issue. If the error is a dE then the issue would be a door latch assembly that would be causing the error. You will want to check the drain to see if there is any type of restriction and if that checks ok then check the door latch assembly. Check to make sure that the door is all the way closed. Check for loose electrical connections at the door switch and control board and if these check ok then replace the door switch assembly. Read More...