Dave December 04, 2012 for Model Number WF328AAW/XAA-02 Hi, I Have a Samsung Washer model# WF328AAW/XAA-02 with a leaking water guide P/N DC61-01558A. I see that this may be obsolete, but could I use a water guide P/N DC97-10417A, which you sell? This part looks identical to the other.
Stewart August 28, 2012 for Model Number WF316LAS/XAA Item Number: AP4210944 is leaking from were the electrical connecters plug in on this washer machine. But my real problem is the 7E error code I keep getting. Have replaced PCB board and still getting error code.
1 Answer Hello Stewart. That is a silvercare error and you need to replace the board DC97-10417A and fix the leak to prevent damage to the new board. Read More...
Coleen D March 24, 2012 for Model Number WF328AWW/XAA IF PART NUMBER AP4210944 WASNT WORKING CORRECTLY WOULD THAT EFFECT ME GETTING A nf ( NO FILL ) ERROR CODE ON MY WASHER AS IT GOES TO THE RINSE CYCLE AT ABOUT 14 MINS LEFT IN NORMAL WASH CYCLE?
1 Answer Colleen, No the dispenser would ont be the place to start for an "NF" No Fill error code. The first palce to start is the cold water fill hose and valve. Check the hose and valve screens for sediment and debris. Then consider the cold water fill valve DC62-00142G. A solenoid could be weak aand failing during the cycle, and disconnect the power, remove the top, disconnect the air tube from the water level switch and blow in the hose, to clear any debris that may have accumulated there. Thanks and Good Luck Read More...
Brian March 22, 2012 for Model Number WF316LAS/XAA My fabric softner is not draining. It was working sometimes, now not working at all. I did all the trouble shooting. Everything else works fine, it is level, all the tubes and filter are unclogged. It will siphon if I pour water into the bleach tray manually. Everything is clear. Would I need this part, or Part Number: AP4211934 which is the valve with the 3 solenoids? The water pressure is very strong coming into the machine so its not the water pressure either. It just seems like it doesn't get enough water to start the siphon during the rinse cycle to pull the softner in......
1 Answer Hi Brian. If the rinse cap part # 34001401 is not clogged or broke, then I would see if the fabric softner water valve part # DC62-00142G to allow the water to flow during the softner cycle. Find the service tech sheet supplied in a packet inside the cabinet wall. This will allow the diagnostic mode to toggle the devices and see if there are any fault codes. Let us know how to assist. further. Thank You. Read More...
Coleen D March 21, 2012 for Model Number wf328aaw/xaa What is samsung part AP4210944 actual job function within washing machine?
1 Answer Hello Coleen. The assembly DC97-10417A is the flow meter and is used to measure the water going in to the dispenser. Hope this helps. Read More...