Brian for Model Number WF316LAS/XAA My fabric softner is not draining. It was working sometimes, now not working at all. I did all the trouble shooting. Everything else works fine, it is level, all the tubes and filter are unclogged. It will siphon if I pour water into the bleach tray manually. Everything is clear. Would I need this part, or Part Number: AP4211934 which is the valve with the 3 solenoids? The water pressure is very strong coming into the machine so its not the water pressure either. It just seems like it doesn't get enough water to start the siphon during the rinse cycle to pull the softner in......
Answer Hi Brian. If the rinse cap part # 34001401 is not clogged or broke, then I would see if the fabric softner water valve part # DC62-00142G to allow the water to flow during the softner cycle. Find the service tech sheet supplied in a packet inside the cabinet wall. This will allow the diagnostic mode to toggle the devices and see if there are any fault codes. Let us know how to assist. further. Thank You. Read More... Answered by AppliancePartsPros.com | Tuesday, March 27, 2012