Neil December 16, 2021 for Model Number WF317AAG/XAC Hi. I have a Samsung washer WF317AAG/XAC that is giving an "nd" code. Checked all the lines for blockages and replaced the pump. Still having the same problem. Machine will start fill with water and wash, but will not spin or empty. I do here a faint clicking/ticking sound coming from the panel area when it's trying to move to the spin/drain step What should I check next? Everything I have read so far leads me to believe it's the control panel, but I don't want to keep throwing parts at the problem. Any help would be appreciated.
1 Answer Neil, with the unit in a spin and drain setting, the main control would need to be tested for voltage output at the connection CN10. There should be 120VAC at the black wire located at pin 6. If there is not voltage, or there is intermittent voltage the entire time, the main control would need to be replaced. Unfortunately, the main control MFS-WF317-T0 has been discontinued by the manufacturer and is no longer available. Read More...
Johnc April 27, 2020 for Model Number WF317AAG/XAA My washer has stopped draining, but when going through Quick Test, it would sometimes turn on and drain (no noise or grinding, just nice and smooth operation). I've already replaced drain pump, and it was working fine for months. The drain pump works fine on a bench, so I know that's ok. I took a volt meter to pin 1 on CN5 and pin 6 on CN10 on the PCB, and I am getting 120V, but I'm not getting voltage to the drain pump when doing a drain pump test. Any ideas, please? I'd like to keep this thing alive a little bit longer!
1 Answer JohnC, If you have 120 Vac coming off the control board in the drain test but no power getting to the pump then you will want to check the wiring as this would be the most likely cause for this issue. Read More...
Stan November 29, 2018 I have a Samsung Washer Model# WF328AAW/XAA and it will go thru the wash cycle till final spin and than the pump keeps running and will never spin. I have replaced the water level switch and it didnt help. Any ideas or help would be nice. Thanks Stan
1 Answer Stan, Check the pressure hose to make sure that the hose is not clogged. Check for obstructions in the drain that could cause a slow drain. If these things check ok then this would be a control board issue. Read More...
Stan November 24, 2018 I have a samsung front load washer model# WF328AAW/XAA and it goes thru the cycle till final spin and than it seems to be stuck in drain mode. All it does is the pump motor keeps running and will never go into spin mode. Thanks Stan
1 Answer Stan, Check for a clogged pressure hose and check to make sure that the pressure switch is resetting to empty. If it is not then check the drain for clogs and if this checks ok then the pressure switch would be the issue. Read More...
Aaron October 26, 2018 for Model Number Samsung WF337AAG/XAC Samsung washing machine has no power at all. Noise Filter shows 120V in and 120V out. Could it be a main control panel issue? What else would cause this?
1 Answer Aaron, With power getting to the control board but nothing operating then this will most likely be the main control board that is faulty. Read More...
Slick April 29, 2017 for Model Number WF328AAG/XAA I replaced the drain pump and door latch but washer still won't spin. If I dip all the water out of the tub and drain it will then run through spin cycle like it should. I cleared the board of codes but when went to clear it a code of F23 SHOWED UP.
1 Answer Slick, If the unit is not draining the water then it will not spin and this will most likely be an issue with the wiring between the board and the pump or the control board is faulty Read More...
Tony October 24, 2016 for Model Number WF337AAL/XAA-0000 Not getting any error codes on panel. But machine will not spin. It washes and drains water but will not spin clothes. I have replaced drain pump, motor and door latch and still have same issue. So not sure if PCB board is bad or main panel. Took machine thru test cycle service modes...no bad codes but will not spin in test cycle. Any suggestions...too much money at this point but would like to savage machine if possible. Thanks
1 Answer Hello Tony. Make sure all your wires are good. If so, you will need to order and replace the main control board on the unit. Read More...
D.W.F. August 11, 2014 for Model Number WF337AAR/XAA I have replaced the pump, pressure switch and (not Related) door boot. Washer works fine until spin. It spins but pump will not come on and drain water. One other item of interest above selection dial noticed it was warm to the touch. Should I now try a new control board or the pcb located at rear of washer?
1 Answer Hello D.W.F., • Check for any kink on the drain hose. If any, straight it out. • Check for any restriction in the drain hose. • Close the door and press the Rotary Cycle Selector. For safety reasons, the washer does not tumble or spin with the door open. • When it is freezing outside, check if it is frozen inside the drain hose. • Check if the water level signal input is correct. Go to Board Input Test Mode. • Go to Quick Test Mode and do Drain Pump Test. • Check if there is any twist in the hose (the one between Tub and Drain Pump). • Check if it reads AC 120V at the pump when a spin cycle is selected. • Read the winding resistance of the pump motor. (14.2 @ 7% Ohms) • Check the pump at CN10 (Pin6) on PCB. It should read 120Vac. Read More...
Jsmith June 16, 2014 for Model Number WF316LAW/XAA I have error code 7E. What part do I need to order? Can't tell if I need Main PCM, Silver Care Kit, or Silver Care PCB. Please provide the part number for clarity.
1 Answer JSmith, The 7E would be a silever care kit failure. You will want to check the wiring between the silver care and the main PCB but the silver care PCB would be the likely cause for failure. Read More...
1 Answer CW, The part that you would need that controls the drain pump is the User interface and control board MFS-WF327L-T0. Read More...