Customer Questions and Answers for Assembly by Samsung

Hello D.W.F., • Check for any kink on the drain hose. If any, straight it out. • Check for any restriction in the drain hose. • Close the door and press the Rotary Cycle Selector. For safety reasons, the washer does not tumble or spin with the door open. • When it is freezing outside, check if it is frozen inside the drain hose. • Check if the water level signal input is correct. Go to Board Input Test Mode. • Go to Quick Test Mode and do Drain Pump Test. • Check if there is any twist in the hose (the one between Tub and Drain Pump). • Check if it reads AC 120V at the pump when a spin cycle is selected. • Read the winding resistance of the pump motor. (14.2 @ 7% Ohms) • Check the pump at CN10 (Pin6) on PCB. It should read 120Vac.