Josh October 06, 2019 for Model Number rf261beaesr/aa The ice bin in the freezer keeps overfilling, so that each time the freezer is opened, ice cubes tumble into the bottom of the freezer and out onto the floor. I replaced the Ice Cub Bucket but that did not stop the issue. I see what appears to be the shutoff arm, but it sits way higher than it would seemingly need to actually hit ice beneath it. Do I need to replace the whole assembly? Or is there some sort of reset or calibration process? Thanks! Josh
1 Answer Josh, Since we know the ice maker works the only thing that senses how much ice is in the bin is the arm that moves every time a new batch of ice is made and is not able to be ordered by itself, the whole ice maker would need to be replaced. DA97-07603B Read More...
Teresa L October 03, 2019 for Model Number RF217ACWP/XAA Can you just buy the senser that dumps the ice after it freezes?
1 Answer Teresa, Unfortunately, the sensor that tells the unit to dump ice is not available as a separate part and will need to replace the icemaker for this issue. Read More...
Lois September 23, 2019 for Model Number RF265ABBP/XAA The Ice Maker has broken in pieces. Will Part# AP5651755 be compatable - I am concerned by the California Compatability response. I need an entirely new unit.
1 Answer Lois, Through my resources, I find this is the correct ice maker for your unit. Read More...
Brad August 20, 2019 for Model Number 9F197ABWPn I just installed a new ice maker and it fit perfect. DA97-05037D When I went to test it with the button it moved put did not turn upside down. I know it takes time to get the water to the ice maker but is the test supposed to do more than this?
Dave July 23, 2019 for Model Number RM255BARB/XAA I replaced my icemaker tray and the arm, both due to being broken. My icetray now fills with water correctly and freezes, but wont dump the ice into the storage bucket. It will dump and refill if I hit the test button, but won't do it automatically. Not sure what part I need to replace to fix this?
1 Answer Dave, The issue would be the motor of the ice maker. We know everything works as it should meaning power and water. You would need to order part DA97-07603B Read More...
1 Answer Hello Gary, we list part number DA97-07603B for the freezer icemaker assembly. Thanks! Read More...
Dave July 13, 2019 for Model Number RF197ACPN/XAA Wrote last week about icemaker does everything except dump the ice. Replaced complete ice maker assembly. Still the same issue. Won't dump ice after 3 1/2 hours. Any suggestions. Thanks Dave
1 Answer Dave, you may want to test the temperature in comparison to what is being displayed. If the temperature of the freezer section is not below 15 degrees Fahrenheit, then the ice maker will not automatically enter a harvest cycle. If the temperature is not correct, then the thermistor will need to be tested to verify that the resistance reading matches the actual temperature of the cabin. If the resistance checks good when compared to the actual temperature, then the most likely issue would be the main control. If the resistance does not match the actual temperature, then the thermistor would be the issue. Read More...
Dave July 09, 2019 for Model Number Rf197acpn I have a Samsung rf197acpn th at everything on the ice maker works except it won't dump the ice. The only way it Will dump is by the reset button. If I needed parts what would the part numbers be? Thanks
1 Answer Hello Dave, You will need to order and replace the icemaker assembly DA97-07603B. Read More...
Robert June 02, 2019 for Model Number RFG238AARS/XAA The bottom ice maker (DA97-07603A) for my Samsung refrigerator inside the freezer won’t fill with water. When I push the reset button on the bottom of the unit, it goes through the entire cycle just fine, but the water never fills the ice tray. I’m thinking the water valve may be defective or there might be a little heater somewhere in there to keep the water from freezing in the water line. Where is the water valve located and where is the little heater? Thanks in advance for your answer. Robert
1 Answer Robert, you may want to check the fill tube DA97-00209T that sits above the icemaker for signs of ice blockage. If there is an ice blockage, then you will want to test it for resistance. The fill tube heater should read around 72 ohms. If there is not an ice blockage, then the water valve DA97-07695A located in the compressor compartment most likely has failed. Read More...
Mac May 30, 2019 for Model Number RF28HFEDTBC/AA Is the DA97-07603B LOWER ice maker compatible with my Samsung refrigerator?
1 Answer Mac, as there are different revision numbers for this model, the REV number would need to be verified to ensure the most accurate information is provided. If you could provide the model number and the REV number in a new inquiry, this will allow for the best information possible. Read More...