John December 04, 2025 for Model Number WF45R6100AC/US-00 Hello. This is a follow up question to a query I had a couple of days ago regarding the compatibility of a Spider Assembly (part DC97-21488A) with Samsung Washing machine (WF45R6100AC/US-00). Below is the answer I received and a follow up question. Thanks again I appreciate the prompt response! "Hello John, and thank you for your question. The original parts listing for this model shows the spider shaft assembly being a part of the full drum assembly DC97-21456A. However, the spider assembly DC97-21488A can be found in reference as being used with the model number you have provided." My question: The HOW-TO VIDEO for How to Replace Washer Spider Bolt ( refers to model WF45R6100AC/US-51 - not mine exactly) suggests replacing the Washer Tub seal when reassembling the halves of the Washer Tub. The only Washer Tub seal I could find is Samsung DC69-00804A Washer Tub Seal OEM Part but it says it is not compatible with my model. Is there a Washer Tub seal for my unit (WF45R6100AC/US-00)? I know there are variations on these models and it may no longer be available. Before I go ahead and buy the parts I just want to make sure everything is compatible. I really appreciate your site and have referenced it many times for so many different appliances. I'd rather repair than replace but know sometimes there isn't much you can do. Thanks again for your help!
1 Answer Hello John, and thank you for your question. Unfortunately, the tub seal is not listed as a separate part for this model — it was only listed as part of the rear tub assembly DC97-21594C, which has been discontinued. Because the manufacturer doesn't list the seal on its own, even in reference, we wouldn’t be able to guarantee that any alternative seal would fit or function properly. Read More...
Steve December 04, 2022 for Model Number Samsung wf328aar/000 I have a water leak on my Samsung wf328aar washer. The water collects under the tub. I replaced the outer tub seal and still have the leak. The new tub seal went in as expected, so I'm thinking the leak must be from another source. I checked the fittings on the dispenser drawer and all seemed dry. The drain pump and attached hoses are dry as well. I removed the top cover and checked the top of the outer tub during a cycle. All dry on top of outer tub also, but water is somehow getting on the bottom side of the outer tub. Could it somehow be the door boot seal has a leak and the water is being deflected back onto the lower side of the outer tub? I am at a loss here. Thank you.
1 Answer Steve,This could be from several sources and you will need to look under the machine to determine which component is actually leaking. Read More...
Erin December 11, 2021 for Model Number wf218anb/xaa Replaced the spider and bolts. Trouble we are having is 2 of the tub bolts (that connect the front and rear tub) are severely rusted. What is the part number for these bolts?
Tom May 06, 2021 for Model Number wf338aaw/xaa very little water leaks at the end of the spin cycle. What do i need to replace.
1 Answer Tom,Check the bottom of the door glass for debris, lint, pet hair etc can build up enough to barely push the door seal down and a small leak occurs usually right in the middle on the floor after a load. Read More...
Dale February 13, 2019 for Model Number WF350ANP/XXA01 I purchased an outer tub seal for my washer but it is shorter than the original OEM. When I went to put it in the groove it will not fit fully unless I stretch it. Is this the correct part for my washer? The part # I received is SSG DC69-00804A.
1 Answer Dale, the part number is correct. The seal should fit snugly into the grooves and the front portion of the tub should need to be pressed in firmly to secure the tub clips. Read More...
1 Answer Ryan, This tub seal should work for your unit but we are unable to verify due to not having a parts list on this model that is a Canandian model. Read More...
James July 31, 2018 WF218ANB/XAA. I think the bearing is bad and the spider part the bearing goes through is bad. I need to see a video of how to repair.
1 Answer Hello James, If you go to https://www.bing.com/videos/search?q=appliancepartspros+on+youtube&&view=detail&mid=D484D1ABA8B1CCD81BB0D484D1ABA8B1CCD81BB0&&FORM=VRDGAR You will find a video showing the inner tub assembly replacement. The next video shows the rear tub seal replacement. These may not be the exact model number but they are designed to give you the general idea on the procedure used to repair your unit. I sure hope you find this helpful. Read More...
Carlos July 28, 2018 for Model Number WF448AAP/XAA The old tub seal I replaced was more flat and looked like square shaped (cross section wise) vs. the new one I received that is round. Seal was put in correctly and sat nicely in the groove all the way around, but when tightening the bolts the tub does not compress the seal completely for a tight seal and it is leaking water. You can see how in between bolts the two parts of the tub are touching together completely. Do you have any suggestions or advice on what I should do? I appreciate your help. Thank you.
1 Answer Carlos, You will want to double check the seating of the seal as it should still seal even though it is rounded. It sounds like it may be pinched or not seated fully causing this issue. Read More...
Ron February 27, 2018 for Model Number wf338aaw/xaa My original seal is rectangular in cross section, with a ridge on the top side. The new seal is circular in cross section. Will it work on my washing machine?
1 Answer Ron, Yes, the DC69-00804A tub seal will work on your washer. The manufacturer has redesigned the seal from a "triangular" shaped seal to a "round" shaped seal . Read More...
Hunter October 11, 2017 for Model Number WF350ANW/XAA I bought a new tub seal DC69-00804A for my WF350ANW/XAA Samsung washer. After installing it, there was approximately 1 inch of excess seal that did not fit in the groove. I did not pull the seal at all during installation. Do I have the correct part? Should I order another one from you guys? Any tricks for getting it to fit correctly in the groove?
1 Answer Hello Hunter. In some cases the seal has to be fit into the grove very loose. Try reinstalling it loose into the grove. Read More...