Jackson July 26, 2015 for Model Number RF268ABRS/XAA-0000 I have this nice Samsung fridge I got for a good price and trying to find out what parts I need in order to fix the issues. The first problem is the ice/water dispenser on the door reads PC ER and would constantly beep. I took the thing apart and ripped out the noise maker and in the process broke the water/ice spring and button. for the past 6 months its been great and we've used it with pc/er blinking. it still makes ice in bottom and top. However the other day i was cleaning out the freezer and broke the cover for the sensor on the ice maker now the ice is not breaking it is making one big giant ice block. I just order the replacement part for it. Basically my question is what steps should i take in order to get the computer on front to work with ice dispenser, water and to stop seeing PC er
1 Answer Jackson, You will want to try to press energy saver and alarm button at the same time to put the unit through the self diagnostic mode. There is not a error code showing for this unit that would be PC ER. If the diagnostics fail then the issue will most likely be in the main control board. Read More...
Chapó July 24, 2015 for Model Number RS261MDWP/XAA My refrigerator works and the ice maker is working. However, the ice display (bar) is flashing constantly. I cannot change the dispenser to ice; Its only dispensing water.
1 Answer Hello Chapó. It sounds like the dispenser cover DA97-08118P is bad and will need to be replaced on the unit. You can check it to see if a button is stuck on the unit. Read More...
Bob June 09, 2015 I have a Samsung Side by side. It is less then two years old. I am getting PC ER on the display. It will only dispense water. What do I need to fix it?
1 Answer Hello Bob, Id the display is showing PC-Er, you need to verify the connection of the harness at the top left door hinge. Unplug it and reconnect it with power off to the refrigerator. If the error returns, the control will most likely have an issue. For a more detailed diagnosis, please re-post with the model number from the units' I.D. tag. Read More...
Lyn November 05, 2014 for Model Number RS267LASH First fridge quit cooling now freezer too. Both evaporators were iced over when took off panels. Compressor is running and fan. Do you think I need to replace the motherboard? Where is it located?
1 Answer Lyn, The main control board is located in the back of the unit. You will remove the cover over the compressor compartment and is located on the right side in a box. With this unit not defrosting for either sections then the control board would most likely be the issue. Read More...
Mike October 20, 2014 for Model Number RS261MDWP/XAA The indicator light for cubed ice does not work. Does this mean the control panel need to be replaced?
1 Answer Mike, Yes with the indicator for the cubed ice not working this would be a bad dispenser control board DA97-08118P. Read More...
Bayernfan October 18, 2014 for Model Number RS2577SL Hello, The ice maker stopped working. It would not dump the ice out of the tray. I bought a new ice maker assembly and it will not even fill with water. Do I need a new motherboard, since I followed all installation steps on Samsung website. Thanks
1 Answer Bayernfan, Based on the information yes it does sound like the control board of the unit would be the cause for the units icemaker not working. Read More...
Jin August 22, 2014 for Model Number RS261MDWP/XAA What beep sound from control board? 11 times beep and than stop sound and again! Not working evrything, just one light from front panel Is this control board problems?
1 Answer Jin, Based on the information of everything not working, it does sound like there is an issue with the main control board on the unit which would need to be replaced. Read More...
Mike M July 30, 2014 for Model Number Samsung rf268abrs The front display locks up and does not function. I have tried resetting by unplugging the unit but nothing works. It still make ice and water but the panel is stuck on water. Otherwise everything seems to be fine.
1 Answer Hello Mike. It sounds like you will need to replace the cover DA97-05401Q on the unit. Read More...
Bobodaclown July 02, 2014 for Model Number RS261MDWP/XAA Ice dispenser inop, unit makes ice no problem, but the auger motor doesn't work. The flap in the door opens, but no ice. Water dispenser works. Suggestions?
1 Answer Hello Bobodaclown, The first thing you need to try is to empty the ice bin into a bowl and clear any small ice particles from the bottom of the bin. This can be done quickly and easily with hot water in the sink. Put the ice bin back in and see if the auger turns. This can be done by holding the door switch closed with the door open. If this doesn't do it you can try heating the auger motor with a hair dryer for about 15 minutes. If this corrects the issue you will need to set the freezer temperature one number warmer and check for an air leak around the door seals or the ice door. If you could provide a valid e-mail address we can send you some troubleshooting information with illustration to aid in your repair. Read More...
Pervis June 17, 2014 for Model Number RS261MDPN/XAA Hi, My frig. and freezer both stopped working. All of the control panel buttons seem to be working, but they are not cooling at all. What do you think my problem is? I'm guessing the main control board on the rear of the unit.
1 Answer Pervis, With both the refrigerator and freezer section not cooling you will want to check to see if the compressor is starting. If the compressor is not starting then it may just be a bad relay but you will want to check to make sure that there is power getting to the relay. If so then replace the relay. Read More...