Rod B July 06, 2014 for Model Number RB215LABP I had to manually defrost the Freezer and de ice the drain. Then noticed my fridge was not cooling right. Taking the back panel off I defrosted it and de iced the drain plug there also. What would cause both not to defrost. Im not sure what to replace. After defrost both areas working correctly for now.
1 Answer Rod, With both of sides of the unit not defrosting the most likely cause would be a faulty control board not sending the unit into defrost. Read More...
Beth June 22, 2014 I have a samsung fridge and want to replace the main control board. Where is this located?
1 Answer Beth, the main control board is usually located on the back of the refrigerator behind the control cover. Thanks. Read More...
Jennifer W. June 20, 2014 for Model Number RB215BP Freezer door was left slightly ajar, not even enough to signal alarm. Used super cool function, caused ice blockage and fan noise. Ran this way for about 20 minutes. After researching, decided to unplugged and thaw. Unloaded frig and freezer, unplugged for two hours, restarted, frig running perfectly accurate, and freezer set at 0 but temp fluctuates between -14 and 4. Quiet operation upon restart. Nothing is in the freezer. Making ice slowly. Need to get freezer regulated. Always set at 2 above and never had fluctuations in temperature before this episode. What could be the problems?
1 Answer Jennifer, The most likely cause for the unit to have fluctuation of 18 degrees would be a sensor that is not reading properly. You will want to test the sensors at the main board to make sure that they are ok and if they check ok then replace the main board. Read More...
Khaled May 28, 2014 for Model Number RF4827 My refrigerator works OK. However, the freezer will not go lower than 57 degree? What is the problem?
1 Answer Hello Khaled, This is most likely a bad switching valve solenoid or the switching valve itself has failed. Read More...
Bob May 02, 2014 for Model Number RB215LASH My freezer will not freeze, however the bottom of my refigerater freezes and food in the crisper also freeze. The temperator gauges on the front of the refrigorater that are suppose to indicate the temperatures of both units is also not working. I have purchased both parts from you and have changed them out, but the problem is still there. Thank you for any help. Bob
1 Answer Hello Bob, The best way to test this configuration unit is with the self diagnostic mode of the control. This will allow the unit to display the fault codes. 1) Self-diagnostic function in the initial power ON. 1-1) Micom operates self-diagnostic function to check the temperature sensor condition within 1 second when the refrigerator turned On initially. 1-2) If bad sensor is detected by the self-diagnostic function, the all applicable display LED will blink for 0.5-second interval. At this moment, there is no beep sound. (Refer to self-diagnostic CHECK LIST) 1-3) Self-diagnostic button is recognized only when the error is displayed by the bad sensor. Display does not operate normally but temperature control will be controlled by the emergency operation. 1-4) When the error is detected by self-diagnosis, the error can be canceled automatically if all troubled sensors are corrected or Self-diagnostic function key (Power Freeze + Power Cool) are pressed simultaneously for 8 seconds. (Return to normal display mode). 2) Self-diagnostic function during normal operation 2-1) If Power Freeze Key + Power Cool Key are pressed simultaneously for 6 seconds during normal operation, the temperature setting display will operate for 2 seconds (ALL ON/OFF 0.5 sec each). If Power Freeze Key + Power Cool Key are pressed simultaneously for 8 seconds (including above 2 seconds), self-diagnostic function will be selected. 2-2) At this moment, self-diagnostic function will be returned with buzzer sound 'ding-dong'. If there is an error, display of error will be operated for 30 seconds and then return to normal condition whether problem is corrected or not. (Buzzer sounds 'ding-dong'). 2-3) Input by button is not acceptable during self-diagnostic function. Read More...
Nick February 03, 2014 for Model Number rb215 Had power outage and now the front temperature display is blinking and cannot change or adjust it. Main board?
1 Answer Hello Nick. If there is power coming to the front display board, then it is not the main board. It sounds like either that board or the touch pad is bad and will need to be replaced. Try unplugging the unit for about 20 minutes and resetting the board on the unit. Read More...
Veronica December 03, 2013 for Model Number Model# RF4287HARS/XAA A service man said we needed to replace our main pcb board, the temperature was inaccurate, so we replaced the main PCB, now nothing comes on, no power, no digital read-out. What Now? Thanks, Veronica
1 Answer Hello Veronica. You need to go back and check all wiring connectors and make sure they are good going to the board and tight on the control board. Read More...
Kevin November 27, 2013 for Model Number Samsung RB215LABP fridge Today suddenly both the freezer and the fridge quit cooling. No signs of anything iced up anywhere in the main compartment (unless it melted but no puddle) I was under the impression this unit had 2 compressors becuase it advertized "Twin cooling system" but i only see one compressor. I originally suspected the main board because i didn't think 2 compressors would fail at the same time but now I am second guessing myself as I only see the one compressor. Any guidance would be appreciated.
1 Answer Kevin, The twin cooling system does not mean 2 compressors but the unit has 2 evaporator coils. Once in each section. The fact that both sides quit at the same time would be an indication that the start relay on the compressor may have failed, the control board is not sending power to the compressor or that the unit has some type of system leak. The most likely cause would be a faulty start relay which is more common with refrigerators. Part number for the relay DA35-00099J. Read More...
Randy November 27, 2013 for Model Number Samsung RB215LABP We had to move back into our home after a Tronado destroyed it and it was rebuilt. The control panel just blinks. Everything still works, but I cannot change the temperatures in either the freezer or fresh food compartments. Help.
1 Answer Hello Randy, The main board DA41-00293A is the most likely cause of this issue. Read More...
Karen August 09, 2013 for Model Number rb195abpn My refrigerator has no power at all although it's plugged in . I've checked the receptacle by plugging in a drill and the recepacle works.. Nothing comes on . No compressor , fan , light bulb, Led light , nothing . Can this be the main control board or a component of the main control board such as the fuse or capacitor ? Thanks
1 Answer Karen, You will want to test the main control board to make sure that the power is getting to the board. If there is 120 vac to the control board then the board would need to be replaced. Read More...