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Customer Questions and Answers for Washer Shift Actuator by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18044142
Manufacturer Part Number: WPW10006355

Fix a washer that won't spin, agitate, or shows F7-E1/F7-E7 errors with a new shift actuator. Controls cycle transitions. Easy DIY repair with video guide.

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Questions & Answers

For Whirlpool Washer Shift Actuator (Part Number: OEM18044142)

1 Answer

Chris, Correct, it's not likely the lid lock mechanism. It's more likely to be a false input from the shift actuator WPW10006355 or a loose connection in the wiring between the actuator and control board. Check the wiring and connections , check that the shift lever is engaged in the lever from the "splutch" if all's OK replace the shift actuator.

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1 Answer

Russell, You will want to check the cam at the bottom of the unit to ensure that it is not loose. If this checks ok then either the shift actuator is faulty or the splutch assembly is bad.

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1 Answer

John, First check between the tubs, you may have a small article stuck between them. Then check the drain pump and impeller to make sure it's not clogged or seized. Then check the clutch assembly, it could be worn out and slipping. You didn't mention if the motor overheats or stops or hums , that could be a different problem all together. Let us know and we can go from there.

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1 Answer

Hello Harry. BASKET SPEED SENSOR FAULT. Fault is displayed when the main control cannot determine speed of basket, or speed changes too quickly. • Locked rotor—check that basket, impeller, and motor can rotate freely. • Check harness connections from main control to motor and shifter. • Bad motor capacitor, motor or capacitor connector disconnected, or broken wires to motor or capacitor. • Belt is off or pulley is loose.

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1 Answer

Ted, The shift actuator would be the most likely source of the clicking noise on your unit.

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David for Model Number Maytag Centennial- MVWC200XW1

Washer fills up and starts to agitate but for only about dozen agitations then it just sets there doing nothing . It was doing this every once in awhile but does it every load now. It does it on both the Normal & Heavy Duty wash settings. I tried it today on Casual for the first and it ran a complete cycle with no trouble. If i put it in the Rinse & Spin or the Drain & Spin the washer performs fine. I did the diagnostic and it gave me the F7E5 error saying bad actuator/shifter. Do these symptoms seem consistent with a bad actuator ? (or bad timer etc. ?) Washer is aprox. 6yrs old

1 Answer

David, That can occur. first check to make sure there are no loose wire connections at the shift actuator connector, wire harness or control board. Then check or replace the shift actuator WPW10006355, When you install the new actuator, make sure the shift tab on the switch, engages the lever from the splutch properly and that the actuator itself is properly mounted and secured to the casing.

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1 Answer

Hello Jeremy, This fault is displayed when the main control cannot determine the speed of the basket.. It indicates the possibility of a locked rotor, in which case you would check that the basket, impeller, and motor can rotate freely. Also check harness connections from main control to motor and shifter, (See TEST #3a: Drive System–Shifter, page 13 tech sheet).

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1 Answer

Steve, You would want to put the unit into diagnostics and see if there are any stored error codes. This will give you a idea of what to check for this unit not working.

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