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Customer Questions and Answers for Washer Shift Actuator by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18044142
Manufacturer Part Number: WPW10006355

Fix a washer that won't spin, agitate, or shows F7-E1/F7-E7 errors with a new shift actuator. Controls cycle transitions. Easy DIY repair with video guide.

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Questions & Answers

For Whirlpool Washer Shift Actuator (Part Number: OEM18044142)

1 Answer

Karen, You will need to pull the tech sheet on the unit which would be in the control board and run a diagnostics on it to see what error codes are coming up and then follow the error code chart to test each component.

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1 Answer

Hello Trey. If the lid lock assembly is new, and the issue continues, you need to check and see if the strike is bad on the unit and needs to be replaced.

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1 Answer

John, " The actuator serves several functions. It has a synchronous motor that shifts the splutch slider and monitors the position of the splutch. It also houses a transmission speed/position optical sensor." The "splutch" is what determines if the transmission agitates or spins. When the actuator fails there is usually and awful lot of grinding noise, and the tub and agitator operate at a slow speed, if at all. In most models, you will have an F7 -E1 or E5 error code in the display.

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2 Answers

Hello Donna, You will want to check to make sure that there is nothing caught under the wash plate or that the hub is not damaged. Also check the pump to make sure that there is nothing clogged or caught in the pump that would create the noise.

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2 Answers

Hello Donna, You will want to check to make sure that there is nothing caught under the wash plate or that the hub is not damaged. Also check the pump to make sure that there is nothing clogged or caught in the pump that would create the noise.

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Steve1147 for Model Number mvwx600xwo

Washer wouldn't begin any cycle, just "click....thump". Ran the diagnostics, all goes well to step 8 (shifter moves to agitation position), again, "click...thump" for about 2 minutes, then No agitation as it should. Pump drains unit, then step 11 (shifter moves to spin position) same 2 minutes of click...thump, then motor doesn't spin as it's suppossed to. Lid unlocks and diagnostics is over. Is this the actuator? (I also ran calibration on it twice, no help) Thanks, Steve

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