John June 18, 2022 for Model Number MVWX655DW1 Why would my actuator keep breaking? I’ve replaced it multiple times and within a week the dowel connecting the plastic gear/track to the arm breaks off. Everything seems to be actuating freely and smoothly on the washer.
1 Answer Hello John, This would have to be caused by an issue in the washer gear case W11454734. Read More...
Jeff K April 25, 2022 for Model Number WTW5000DW1 Washer will not spin if I put it in drain and spin or rinse and spin it spins just fine. in regular normal wash It will not spin
1 Answer Jeff, If the unit is working in the spin and drain cycle but not in the normal operation then this will be an issue with the control board. Read More...
Steve April 11, 2022 for Model Number mvwc565fw0 Removed belt from motor to clutch. Clutch appears to be ok, but pulley on motor shaft is free wheeling. Is this normal? Not sure it drives anything since it is loose. Is there a replacement pulley?
1 Answer Hello Steve, the manufacturer only supplies the drive pulley as part of the drive motor assembly W11026785 Read More...
Dave Livingstone December 31, 2021 for Model Number ITW4671EW0 Inglis Washer When we do a load of laundry, our washer will go through the wash cycle, spin dry the clothes, then when it switches to the rinse cycle it will stop and the LED display shows that it is back in the wash cycle. We have to long press the start button to cancel it and then we select the rinse and spin mode to finish the load. it only happens intermittently. Could his be the actuator? The lid lock does work so I can't see this being the problem.
1 Answer Dave, With this happening intermittently then it would be the control board that would cause this issue. Read More...
Kelly December 30, 2021 for Model Number mvwc565fw0 My Maytag washing machine only fills with water and stays in sensing mode and the lid lock light does not come on. would that be the shift acuatutor? everything works fine when i run in diagnosis mode. thanks for your help
1 Answer Kelly, If the lid is not locking in the normal mode but will during the diagnostics then this will be a corrupt control board that will need to be replaced. If it is not locking in the diagnostics then you would want to do a lock test and the lock may need to be replaced. Read More...
Chris October 30, 2021 for Model Number Maytag centennial washer Why does my actuator keep breaking. I changed it out 4 times now. This time i orderd all new splutch etc spring belt and new actuator . Did one load and actuator broke again. What will cause it to keep happening. Little plactic tab on it that goes into that little piece that sits on actuator shaft.
1 Answer Chris, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented. Read More...
Justin August 23, 2021 for Model Number WTW4816FW2 I have a whirlpool washer.The model number is WTW4816FW2 and the serial number is C90221577. I am having problems with the washer going through the sensing modes and getting caught up in the cycles.I have done alittle research and i found on different sites and you tube that there is a sensing sensor that goes bad on them after awhile and this sensor allows it to go through different cycles and when it acts up then it starts with problems my washer is having.My washer seems to start a cycle and does not finish it.Most of the time it will pour the intial water onto the clothes ,agitate for a bit then stop.Then sometimes it will finish the process and spin,its intermittent.All research i see is pointing to a bad sensor.I was also wondering if the control board might be causing the issues too,but i have found nothing on that.I was wondering if your might be able to shed some light on my problem and help direct me towards what part or sensor could be giving my washer the troubles it is so i can order it and replace it and get my washer back working Thanks so very much for your time.
1 Answer Justin, We will send you a tech sheet. You will want to read the sheet to find out how to enter service mode then gather the error codes that are stored. By the error code is a page number on how to test that component to verify failure. Read More...
Jim February 08, 2021 for Model Number MVWC415EW1 In normal wash setting (12-oclock) the water fills [green LED on] and the flow is shut off as appropriate. Then nothing: green led on but no lid-lock [red led]. Unit make audible and slight movement [flinch] but nothing other than that. I left it in this mode for 5 minutes or more and nothing . Pushed-hold- cancel call The washer pumped out the fill. Switched to 'drain and spin' setting on the dial: green led on, then lid lock energized [red led lit] then nothing. Left it n this mode and timer eventually went to done [but nothing done]. What is your diagnosis here; if you please? thanks,jim
1 Answer Jim, You will need to lift the top up and retrieve the tech sheet. It is located on the front top left of the cabinet in a plastic bag. You will need to enter the unit into diagnostic mode and then enter the fault code mode and retrieve the fault codes. Further, into the tech sheet, the fault codes are listed and explained and testing will be written by the fault code. Read More...
Fred Jones November 12, 2020 for Model Number 11021252111 I just installed washer shift actuator. Is there a reason the peg on the shift actuator keeps popping out from the slot it’s supposed to be in?
1 Answer Fred, It sounds like this issue will be caused by something doing with the splutch assembly causing the shift actuator to pop out. Read More...