Andrew November 14, 2019 for Model Number Kenmore 596.79543016 The aforementioned refrigerator is not running; however, when the doors are opened the internal lights are on. The compressor & compressor fan is not running. The compressor start relay has been checked & is serviceable. The front panel illuminates when the buttons for ice or water are pushed. There is 120 Vac at pin 4 of J1 & 12v DC between another test point that I referenced. Are there any other test points for this CB, which is W10312695 or WPW10312695 to verify that it is U/S, as it is my understanding that I am unable to return electronic components once purchased? Thank you, Andrew
1 Answer Andrew, the cooling-off button can be pressed and held for 3 seconds to ensure that it may not have been pressed and held accidentally. The programming code will also need to be checked to ensure that it matches the code on the model/serial tag (correct if necessary) If this does not get voltage going to the fans and compressor, then the main control WPW10312695 would be the issue. Read More...
Amar October 01, 2019 for Model Number WP10312695 Which parts do I need to replace to fix this control board? Thanks
1 Answer Hello Amar, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can provide a proper diagnosis and recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter. Read More...
Phillip June 12, 2019 for Model Number Kfis25xvms4 I believe my control board is bad on this refrigerator but I was told the front control board may also be bad but that part is no longer available for the front. I would like to try replacing the back board but if it doesn’t fix it is this part returnable?
1 Answer Phillip, unfortunately for any electronic part that is installed, it is not returnable. There would be a parts warranty for it if the part fails within the warranty period, but again the part once installed is not returnable. Read More...
Joe May 14, 2019 for Model Number KFIS20XVMS6 Hello, I have my fridge MOD: KFIS20XVMS6, I'm having an hard time programming the new Main Board WPW10312695. Can you assist in this matter? Thanks, Joe.
1 Answer Joe,the control board you have is the correct part for your model,if you are following the programming steps as per the tech sheet that came with your ref they are the correct steps.The difficulty you are having is not that uncommon a complaint.The control board is somewhat sensitive to the speed the keypads are pressed/held/released, ( WATER-LL-WATER) when entering the beginning of the program mode.If you are reading the steps then pressing the keys one at a time you are likely taking too long. Try to press/hold/release the the keys smoothly no more then about a half a second part .Once you have the PE showing in the display the control board allow more time on the keypad presses.If your tech sheet shows different keypad steps then if you will supply your email address we can send you the correct tech sheet for your model. Read More...
Jason April 01, 2019 for Model Number MFI2269VEQ5 Nothing but the lights work in Refrigerator Compressor not running, Fans not running and the user interface on freezer door does not work, even if I push the buttons I get nothing. Would this be a failed main board in the back or Interface/board in the door?
1 Answer Jason, your post description and the wiring diagram would indicate the WPW10312695 / WPW10312695 Electronic Control Board, on the back of the refrigerator would be the issue. The interior lights are a direct link to the power cord(so you have 120 VAC into the refrigerator). The power to all the other components is routed through the main control board. Check for 120 VAC into the main board at connector J1/pin 4 red wire, if you have the voltage replace the board. Read More...
Nohair330 November 07, 2018 for Model Number MFI2569YEW0 Two questions- can I replace my circuit board W10312695B with a W10312695 (no B)? And also, how to I program the board after replacing it? Thanks for the help!!
1 Answer Nohair330,Yes, the part # is WPW10312695 for that control board. Control board TroubleshootingProgramming Mode:NOTE: The Program Code is located on the Serial Plate on this unit after the word Code.1. Press and hold the Door Alarm Keypad.2. Press and hold Freezer Temperature DOWN /- Keypad within 3 seconds.3. Release the Door Alarm Keypad and wait 3 seconds.4. The control will display PE to indicate the programming mode.5. Entry is confirmed by pressing the Freezer Temperature DOWN /- Keypad once more.6. The control will display the current Program CODE. This value should be validated with theProgram CODE printed on the unit serial plate.NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing Door Alarm Keypad for 3 seconds.7. Press the Refrigerator Temperature UP /+ Keypad or Refrigerator Temperature DOWN /- Keypad to change the digit value with each key press.8. The decimal point indicates the selected digit. Press the Freezer Temperature UP /+ Keypad to select the next digit.9. Once the desired Program CODE is entered, press and hold the Freezer Temperature DOWN /- Keypad until the Program CODE begins flashing. Read More...
Terrence Coles October 30, 2018 for Model Number MF12569vEM4 Replaced and programmed the control board, once accepted tried to enter settings all lights went out but it sounds like the compressor is running. What should i look at next?
1 Answer Terrance, I would verify that the code is properly entered by following the programming mode instructions again to make sure the code was entered correctly. If it was entered correctly, all fans and compressors will come on and the proper code will be displayed. Read More...
Najey October 29, 2018 for Model Number KFIS20XVMS10 I installed the control board #wpw10312695 but I don't know how to program it?
Kerrie October 17, 2018 for Model Number GI5FSAXVY02 i have replaced the main board and the front board kit iam trying to program the fridge. i noticed that the lights are not lit on the front will it still program. the filter, door alarm water ice etc are not lit.. its says PEO ooo only please help me with programming
1 Answer Kerrie,Programming Mode:NOTE: The Program Code is located on the Serial Plate on this unit after the word Code.1. Press and hold the Door Alarm KeypadDoorAlarm .2. Press and hold Freezer Temperature Down Keypad within 3 seconds .Door3. Release the Door Alarm KeypadAlarmand wait 3 seconds.4. The control will display PE to indicate the programming mode.5. Entry is confirmed by pressing the Freezer Temperature Down Keypad once more.6. The control will display the current Program CODE. This value should be validated with theProgram CODE printed on the unit serial plate.NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing Door AlarmKeypad for 3 seconds.7. Press the Refrigerator Temperature Up Keypad or Refrigerator Down Keypad to change the digit value with each key press.8. The decimal point indicates the selected digit. Press the Freezer Temperature Up Keypad to select the next digit.9. Once the desired Program CODE is entered, press and hold the Freezer Temperature Down Keypad until the Program CODE begins flashing indicating it has been saved. Read More...
Brian October 16, 2018 for Model Number KFIS20XVMS4 I just installed the new control board but I can't get it to program. I pressed the water keypad, pressed the LL keypad, released the water keypad, waited 3 seconds. Nothing comes up on the display. Is it possible the new control board is bad? Thanks.
1 Answer Brian, press and hold the WATER keypad, continue hoding the water keypad and then press LL keypad. Release the WATER keypad and wait 3 seconds. You then should get the PE display. Press LL to confirm, add your programming code that is on the model number label. Confirm by pressing the WATER for 3 seconds and it should return to normal operation. Read More...