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Customer Questions and Answers for Refrigerator Electronic Control Board by Whirlpool

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By: Whirlpool
Part Number: OEM18057870
Manufacturer Part Number: WPW10312695

Fix a refrigerator that won't cool, has a blank display, or won't defrost. This electronic control board manages temperature and cycles. 15-minute DIY repair.

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Questions & Answers

For Whirlpool Refrigerator Electronic Control Board (Part Number: OEM18057870)

Nancy for Model Number Maytag MFI2569VEW

I replaced the board and the front panel lit up. However, according the instructions I was given I cannot re-program it. When I get the PE0000 displayed, it continues to flash. When I try to use the refrigerator buttons on the top right ( + or -) it displays H20 or ICE! This is making me batshit crazy. It only displays H20 or ICE. Needless to say, none of the buttons actually do anything until it's programmed.. PLEASE help me. I'm gonna lose everything in the frig very soon. This is going on day 3. I have a repairman scheduled but I fear he won't be able to fix it either! Nancy

1 Answer

Hello Nancy. These steps have to be done without a pause between them. If you pause, it will go to what your talking about. Programming Mode: NOTE: The Program Code is located on the Serial Plate on this unit after the word Code. 1. Press and hold the Door Alarm Keypad. 2. Press and hold Freezer Temperature DOWN /- Keypad within 3 seconds. 3. Release the Door Alarm Keypad and wait 3 seconds. 4. The control will display PE to indicate the programming mode. 5. Entry is confirmed by pressing the Freezer Temperature DOWN /- Keypad once more. 6. The control will display the current Program CODE. This value should be validated with the Program CODE printed on the unit serial plate. NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing Door Alarm Keypad for 3 seconds. 7. Press the Refrigerator Temperature UP /+ Keypad or Refrigerator Temperature DOWN /- Keypad to change the digit value with each key press. 8. The decimal point indicates the selected digit. Press the Freezer Temperature UP /+ Keypad to select the next digit. 9. Once the desired Program CODE is entered, press and hold the Freezer Temperature DOWN /- Keypad until the Program CODE begins flashing indicating it has been saved. NOTE: If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep. (The unit will NOT run with a Program CODE of 0000).Once the Program CODE has been saved the Programming Mode is exited by pressing any key. If the new code is incorrect this process should be repeated. The Programming mode can be exited at any time by pressing Door Alarm key for 3 seconds or will exit if unattended for four minutes.

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1 Answer

Hello William. Programming Mode:
NOTE: The Program Code is located on the Serial Plate on this unit after the word Code.
1. Press and hold the Door Alarm Keypad.
2. Press and hold Freezer Temperature DOWN /- Keypad within 3 seconds.
3. Release the Door Alarm Keypad and wait 3 seconds.
4. The control will display PE to indicate the programming mode.
5. Entry is confirmed by pressing the Freezer Temperature DOWN /- Keypad once more.
6. The control will display the current Program CODE. This value should be validated with theProgram CODE printed on the unit serial plate.
NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing Door Alarm Keypad for 3 seconds.
7. Press the Refrigerator Temperature UP /+ Keypad or Refrigerator Temperature DOWN /- Keypad to change the digit value with each key press.
8. The decimal point indicates the selected digit. Press the Freezer Temperature UP /+ Keypad to select the next digit.
9. Once the desired Program CODE is entered, press and hold the Freezer Temperature DOWN /- Keypad until the Program CODE begins flashing
indicating it has been saved.
NOTE: If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep. (The unit will NOT run with a Program
CODE of 0000).Once the Program CODE has been saved the Programming Mode is exited by pressing any key. If the new code is incorrect this
process should be repeated.
The Programming mode can be exited at any time by pressing Door Alarm key for 3 seconds or will exit if unattended for four minutes.
Defrost Operation:
The Control Board adapts the compressor run time between defrosts to achieve optimum defrost intervals by monitoring the length of time the defrost
heater is on. After initial power up, defrost interval is 4 hours compressor run time. Defrost occurs immediately after the 4 hours.

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1 Answer

Hello William. Make sure your wiring is good. If so, you will need to replace the high voltage board in the unit.

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1 Answer

Hello Jose. It needs to be programmed. Programming Mode:
NOTE: The Program Code is located on the Serial Plate on this unit after the word Code.
1. Press and hold the Door Alarm Keypad.
2. Press and hold Freezer Temperature DOWN /- Keypad within 3 seconds.
3. Release the Door Alarm Keypad and wait 3 seconds.
4. The control will display PE to indicate the programming mode.
5. Entry is confirmed by pressing the Freezer Temperature DOWN /- Keypad once more.
6. The control will display the current Program CODE. This value should be validated with theProgram CODE printed on the unit serial plate.
NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing Door Alarm Keypad for 3 seconds.
7. Press the Refrigerator Temperature UP /+ Keypad or Refrigerator Temperature DOWN /- Keypad to change the digit value with each key press.
8. The decimal point indicates the selected digit. Press the Freezer Temperature UP /+ Keypad to select the next digit.
9. Once the desired Program CODE is entered, press and hold the Freezer Temperature DOWN /- Keypad until the Program CODE begins flashing
indicating it has been saved.
NOTE: If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep. (The unit will NOT run with a Program
CODE of 0000).Once the Program CODE has been saved the Programming Mode is exited by pressing any key. If the new code is incorrect this
process should be repeated.
The Programming mode can be exited at any time by pressing Door Alarm key for 3 seconds or will exit if unattended for four minutes.
Defrost Operation:
The Control Board adapts the compressor run time between defrosts to achieve optimum defrost intervals by monitoring the length of time the defrost
heater is on. After initial power up, defrost interval is 4 hours compressor run time. Defrost occurs immediately after the 4 hours.

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1 Answer

Edward,

You will want to test the overload and relay on the compressor to see if there is 120 vac getting to it. If there is 120 vac then the issue would most likely be a faulty relay. If you look under the front of the unit there will be a tech sheet that will tell you how to enter diagnostics.

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1 Answer

Hello Frank. Programming Mode: NOTE: The Program Code is located on the Serial Plate on this unit after the word Code. 1. Press and hold the WATER Keypad. 2. Press and hold LL Keypad. 3. Release the WATER Keypad and wait 3 seconds. 4. The control will display PE to indicate the programming mode. 5. Entry is confirmed by pressing the LL Keypad once more. 6. The control will display the current Program CODE. This value should be validated with the Program CODE printed on the unit serial plate. NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing water Keypad for 3 seconds. 7. Press the UR Keypad or LR Keypad to change the digit value with each key press. 8. The decimal point indicates the selected digit. Press the UL Keypad to select the next digit. 9. Once the desired Program CODE is entered, press and hold the LL Keypad until the Program CODE begins flashing indicating it has been saved. NOTE: If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep. (The unit will NOT run with a Program CODE of 0000). Once the Program CODE has been saved the Programming Mode is exited by pressing any key or by opening or closing the refrigerator door. If the new code is incorrect this process should be repeated. The Programming mode can be exited at any time by pressing WATER key for 3 seconds or will exit if unattended for four minutes.

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1 Answer

Kathie,

If you look at the tech sheet which should be located at the bottom of the unit, there will be instructions on how to code the unit. As for the code itself, it will be located on the model and serial tag on the inside of the unit on the bottom of the tag.

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1 Answer

Jon,

Normally when the alarm sounds it is due to high temp. If the refrigerator is actually getting to 56 degrees and not making ice and the ice compartment is about the same temp as the refrigerator then the issue would most likely be the fan that is behind the ice maker may have failed. You would want to pull the icemaker assembly and check the fan.

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1 Answer

Bob,

You will want to check at the top door hinge of the left door to make sure that there are no broken or damaged wires. The unit has to be programmed when you install a new control board and if the display is not working then there is no way to program it. If the wire harness is damaged then the left door would need to be replaced if the damage is on the door side. If the harness checks ok then the issue will most likely be with the display control board.

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