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Customer Questions and Answers for Box by Whirlpool

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Manufacturer Part

Box

4.89 (64)
By: Whirlpool
Part Number: OEM18999921
Manufacturer Part Number: W11190039

The Coin Box is an OEM replacement part for Whirlpool combo washer/dryers. It provides a storage space for coins used to operate the unit. The coin box slots ensure collected change remains safe and secures payments for laundry cycles.

Causes of a bad coin box can be normal wear from hundreds of deposits, minerals clogging slots, or physical damage compromising security.

Symptoms of a bad coin box include:

  • Coins not being accepted or properly collected
  • Box distorting shape or developing cracks over time
  • Change falling out or going missing

This is a genuine Whirlpool OEM replacement this part is also compatible with Maytag, Jenn-Air and some Kenmore models.

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Questions & Answers

For Whirlpool Box (Part Number: OEM18999921)

1 Answer

Hello Sol, the model/serial tag should be located behind the door on the front panel, on top of the control panel or on either lower side panel near the front.

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1 Answer

John, It's not likely the coin box key will interchange with the original coin box key. Anticipate replacing the coin box W11190039 / 8316525 Money Box W/Lock. You could contact the local commercial laundry distributor with the Key information (When Ordering, Specify Vendor and Key Number) and they may be able to have a duplicate key for you. Thanks,

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1 Answer

Hello Bille, that part is referred to as a lint trap for dryers, however, it is not listed as a manufacturer's part as they recommend the dryer being exhausted to the outside. You can purchase this part at a local home improvement store (Lowes/HomeDepot).

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1 Answer

Hello Millie, if you lost the key to the coin box you'll have to replace the coin box or contact the manufacturer of the coin box to see if a replacement key is available. Thanks!

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Josh for Model Number Whirlpool CAM2762KQ0 & YCEM2760KQ2

Hi, i have a few questions about the Whirlpool model #'s CAM2762KQ0 & YCEM2760KQ2. I believe they come with the money box part #4396671. Would I be able to upgrade the money box part on both of the machines to this item. Greemwald & Whirlpool Large Capacity Operation Money Box. 5.875" long with a capacity of $130.00. Https://www.amresupply.com/part/8-1170-0-GREENWALD-MONEY-BOX-UG800-WHIR it just says SKU: 8-1170-0, furthermore, would this item come with it's own set of lock and keys? TIA!

1 Answer

Josh, Unfortunately we would not have information on this part and whether it will fit on your unit. You would want to contact Greenwald or contact a commercial parts distributor for this information.

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1 Answer

Hello Linda. Usually the type of lock you desire can be ordered or purchased from a local hardware store.

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1 Answer

Hello Andy. The only other option you have is using a hammer and punch to knock the lock out of the box. This will damage the box and lock, but if your replacing it, it does not matter.

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1 Answer

Mike, Unfortunately, Keys and locks for any of the meter boxes on a Whirlpool Commercial product are only available through the local commercial laundry parts distributor, or the key and lock manufacturer ( Greenwald Corp. 1-800-221-0982 or ESD Inc. 1-800-523-1510) but make sure you have a model and serial number available when you call.

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1 Answer

Nestor, the manufacturer does not offer the key or coin box for resale. You must contact your local laundry parts distributor for assistance. Sorry about that.

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