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Customer Questions and Answers for Oven Control Board And Clock by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18032049
Manufacturer Part Number: WP71001872

Fix a dim or blank oven display, unresponsive controls, or temperature control issues with this control board. Easy DIY repair in under an hour.

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Questions & Answers

For Whirlpool Oven Control Board And Clock (Part Number: OEM18032049)

1 Answer

I'm sorry the F7 came back, especially after replacing the control panel. The fact that the new panel had a "5" button that never worked is actually a pretty important clue. On your JennAir WW27430P, the F7 error usually means the control is seeing a stuck or shorted keypad, although in some cases the electronic control board (ERC/clock) can also be the cause. Based on what you've described, my first suspicion is that the replacement control panel itself is defective. A brand-new panel should have every button working properly. Since the "5" key never worked and now the F7 has returned, it sounds like the keypad may have been faulty from the start. Before replacing anything else, I'd recommend trying a couple of quick checks: Turn the breaker off for about 5 minutes, then restore power and see if the F7 returns. Disconnect power again and remove the control panel. Unplug the keypad ribbon cable from the control board, inspect it for any bent contacts, corrosion, or debris, then reconnect it securely. A loose connection can sometimes cause keypad errors. If everything looks good and the F7 still returns, I would contact the place you purchased the replacement panel from to see if it's still under warranty. Since one of the keys never worked, there's a good chance the replacement panel itself is the problem. One question that will help narrow it down a little further: When the F7 appears now, do any of the buttons still respond, or is the entire keypad unresponsive? Let me know what you find, and I'll be happy to help you determine whether it's the replacement keypad or if the electronic control board is the next thing to check.

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1 Answer

Shayne, The model number that was supplied is a cooktop but based on the information, the oven control board will be the most likely issue.

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1 Answer

Hello Craig, thank you for contacting Appliance Parts Pros. If both ovens are still working and the only issue is that the oven lights stay on at all times I would suspect a failed relay board [74006613], this part is discontinued by the manufacturer and is no longer available for purchase.

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1 Answer

Hello Jeff, the error F8 refers to a shorted meat probe. You'll want to check the connections to the probe jack and the probe itself. If you were not using the meat probe or didn't have one connected at the time of the error, then yes you'll have to replace the board. Thanks!

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1 Answer

Don, The control board for your unit would be part number 7601M320-60 but unfortunately has been discontinued by the manufacturer with no suitable replacement available.

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Jon C for Model Number WW27430P

Last night we self cleaned both the upper and lower ovens at the same time - didn't know we were not supposed to do that. Both ovens cleaned fine. Today, the upper oven works fine but the lower does not heat. Removed the bake element and tested it for continuity - it read 21 ohms. I have not tested the broil element. What do I try now? Light works in both ovens, controls appear to work, but for lower oven when we try to set bake temp it stays at 100 and does not even warm.

1 Answer

Jon, The most likely cause for your unit to not heat in the lower oven would be a faulty lower relay control board. The part number for this board is 12001914.

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