Paul April 24, 2021 for Model Number KHMS2050SSS2 I understand that you need to loosen the screw on the top hinge as far as you can and then use a screwdriver on the bottom hinge to wedge it off. My question is that once the door is off the hinge there are still wires attached. Do those wires unplug at the hinge so I can totally remove the door
1 Answer Paul, Yes, there are wires you should disconnect at the top hinge area before removing the door. Read More...
Leonard A February 27, 2020 for Model Number khms2050sss*2 Instructions on how to install part WP8206635
1 Answer Hello Leonard, the manufacturer has no service manual infirmation for service on this model, however basic information is to unplug power, use a putty knife and carefully pry out the inner door frame assebly (door choke), then same for door valance, be carefull door glass does not fall out, the control panel cover is next then you can access the control panel,wire harnesses. Use a video recorder of some kind, smart phone etc and take video or pics as it is disassembled for ease of reassembly. Read More...
Michael May 10, 2019 for Model Number KHMS2056SSS2 My KitchenAid Microwave Model #: KHMS2056SSS2 randomly beeps and changes the display on its own. I've read multiple sites and question/answers about this behavior and the control board replacement recommendations are not always the same. I understand that the first part to try would be the Keypad itself Part #: WP8206635. However, different sources recommend replacement of different control boards as the 2nd step. If the keypad does not fix the random operation, should I replace the in-door control board Part #: WPW10391271 or the in-housing control board Part #: WP8206488 as the 2nd step? Thank you for your help!
1 Answer Michael, the most likely issue is going to be the touchpad [WP8206635]. The second possibility would be the user interface control board [WPW10391271]. Read More...
Michael April 20, 2019 for Model Number KHMS2050SSS0 I recently received part AP6012104 for my Kitchen Aid microwave. To install, you instructed another questioner to pop out the inner door panel. Would that be the entire inner door panel, or just the section around the window? Thanks
1 Answer Hello Michael, The glass will have to be removed also to access the control WP8206635. Read More...
John December 16, 2017 for Model Number KHMS2050SBL Hi, I’ve ordered your part AP6012104. Are there instructions somewhere that can show or tell me how to do the install. I can find a lot for the models that have the controls on the microwave, but not on the door like my model. Thanks
1 Answer John, To replace the control board on this unit you will need to use a putty knife and get between the inner and outer door panel and pop the inner door panel loose. Once you do this you will have access to the control board. Read More...
Jerry August 30, 2017 for Model Number KHMS2050SSS0 Our microwave works but beeps on its own through out the day. It has never started itself but the beeping is annoying. THANK YOU
1 Answer Hello Jerry. Based on the information you provided, it sounds like the control panel WP8206635 is bad and will need to be replaced on the unit. Thanks Read More...
Scot H April 23, 2017 for Model Number KHMS2050SSS-1 Display on with clock setup yes/no buttons that do not respond to touch. None of the buttons on the black control panel work either. Fan and light buttons on left work as do fan and light.Interior light work when door is open. Once when checking the fan button on the left error code F2.H2 (Hood keys scanning) was displayed. Have not been able to repeat. Control board or control panel can't determine. Any help would be appreciated.
1 Answer Scot, This issue would most likely be caused by the keypad which is on the control panel of the unit. Read More...
David H January 14, 2017 for Model Number KHMS2056SSS-2 I just received my new touchpad control board, part number WP8206635, from you today. I installed the part and the screen lights up but the touch pad does not respond to any touch commands. I don't know if the part is defective or if I did something wrong in the installation. Before I installed the new part the screen would respond to touch but it was going crazy beeping, changing screens all the time and even turning itself on at times. Can you give some advice on how to proceed. My order number is 7255587-6604400. I also ordered a new Elertronic Control Board (WP8206488) but have not installed it. I wanted to see if the if the other board fixed the problem.
1 Answer David, You will want to check to make sure that the ribbon harness from the touchpad to the control board is seated properly. if there is a good firm connection then try the control board and see if that corrects the issue. This could be an issue with the board. Read More...
Juan September 22, 2016 for Model Number kitchenaid khms2050swh1 Display is on with clock setup yes/no buttons that do not respond to touch. None of buttons on black control panel work either. White fan and light buttons on left work as do light and fan. Internal light works when door is open. Seems that it is either the control panel or the control board that failed but can't determine which. Any help would be greatly appreciated.
1 Answer Hello Juan. The part needed W10150999 has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part. Read More...
Carl February 03, 2013 for Model Number KHMS2050SSS) My unit only works some time when I touch the touchpad control panel. Sometimes it dosen't do anything for 5-minutes and then it will only work once or twice. It has also started to randomly start and it shows 60 minutes. I have to unplug and reinsert plug everytime to get microwave to work. The unit " Beeps" as it cyles through different items, time, date etc.
1 Answer Hello Carl, Based on the information provided, the most likely cause of failure is the control board. Read More...