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Customer Questions and Answers for Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18064251
Manufacturer Part Number: WPW10438751

Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18064251)

Sunny H for Model Number GBD307PDQ10

I have a whirlpool double oven (Model: GBD307PDQ10). The control panel display was getting dimmer for the past six months. Eventually the control panel display died altogether and no digits are displayed any longer. Once the control panel display died, The oven also stopped functioning. There is still power getting to the oven in that the internal oven lights turn on but if you try to turn on the oven it beeps once takes a pause and then beeps four or five other times (I don't remember whether it's four or five). If I turn off power to the oven (turn off the house breaker) and then turn it back on, the oven works for about 10 seconds and then beeps once followed by four or five other beeps and does not work thereafter. Any ideas on what the fix is?

1 Answer

Sunny, You will want to access the control board and check for 120 vac between the P16 pin 5 and 7 connector and check for 12 to 24 vdc on the P16 pin 2 to 3 connector. This will measure voltage into the control transformer and out. It sounds like this would be the issue. If there is 120 vac coming from pins 5 to 7 but nothing on 2 to 3 then the transformer needs to be replaced. The part number of the transformer is WP9760587. If the voltages check ok then the issue would be the control board WPW10438751.

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1 Answer

Hello Dave, F2 E6 indicates the CANCEL key drive line is open. 1. Check keypad connector for firm connection. 2. Press CANCEL. If error code returns after 60 sec., replace keypad. 3. Replace control. The keypad WP8300428 and the control board WPW10438751 are two separate parts.

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1 Answer

Hello Andrew, This fault code indicates that the CANCEL key drive line is open. 1.Check keypad connector for firm connection. 2.Press CANCEL. If error code returns after 60 seconds, replace the keypad WP8300436. 3. If problem persists, replace control WPW10438751.

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1 Answer

Hello Jill, If the thermal fuse WP9759243 opens, this could be the issue. Also, if voltage is getting to the low voltage transformer WP9760587 and not to the board, the low voltage transformer is defective. If no voltage is getting to anything on the unit, check the voltage coming out of the noise filter assembly WP8302143.

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1 Answer

Hello Debbie, The fault code E6 F2 indicates a problem with the cancel key circuit. You will need to open the unit and verify a good electrical connection to the control from the keypad. If good, press cancel. If the code returns within 60 seconds, replace the keypad WP8300440. If this does not correct the issue, the control 8302967 will require replacement. I know this sounds like shot-gunning the circuit but this is how the manufacturer says to approach the issue on the units' tech sheet. Also, since the control is no longer available with no satisfactory substitutions listed, you should contact Corecentric Solutions (866-737-2244) or corecentricsolutions.com to see if they support this board (8300440).

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1 Answer

Hello Dennis. In order to properly repair the unit, you will need to order and replace the control board on the unit. This is the only way to repair the display on the unit.

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1 Answer

Hello Ann, First you should check for 240Vac at the wall outlet/terminal block. If it isn't there, turn the breaker off and back on and re-test in case half of the breaker was tripped. If the voltage is there, check the low voltage transformer WP9760587.

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1 Answer

Laurie, Unfortunately the manufacturer has discontinued the control board for your unit which is part number 4452242. The only way to get this repaired would be to have the part sent off to be repaired.

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