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Customer Questions and Answers for Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18064251
Manufacturer Part Number: WPW10438751

Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18064251)

1 Answer

Marvin, The F2 E6 error code is a cancel key drive open. you will want to check the keypad connector for a firm connection. Press the cancel key and if the error code returns after 60 seconds then replace the keypad otherwise replace the control board.

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1 Answer

Steve, You will want to make sure that the ribbon cable from the keypad is firmly connected to the control board. If it checks ok then you will want to press cancel and if the error code returns after 60 seconds then the keypad is bad. If not then replace the control board.

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1 Answer

Hello Steve, You need to open the unit back up and check the ribbon cable connection. The fault code you have received indicates that the control does not see the connection to the panel.

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1 Answer

Warren, This issue sounds like the LV transformer is faulty and would need to be replaced. You can test the transformer by checking for 120 vac into the transformer on Connector P16 pin 5 to 7. Then you would want to check for 12-24 vdc from pins 2 to 3 on the same connector. Since it goes out and then comes back it sounds like the transformer WP9760587 is shorting out.

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1 Answer

Shooter, The F2 E6 error is an indication that the Cancel key drive line is open. You will want to check the keypad connector for a firm connection and make sure that there is no corrosion on the ribbon harness. Press cancel and if the error returns after 60 seconds then replace keypad and if the error does not return then replace the control board.

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1 Answer

Hello Kel, The tech sheet instructions read as follows: When replacing the electronic control, be sure to program the cavity size: 1. Within 60 seconds of power up, press the following touchpads: LOWER OFF, UPPER OVEN, BAKE, TEMP DOWN, TIMER OFF, MINUTE DOWN, START, LIGHT. 2. Size is shown in display - “id 30”. 3. Press CLOCK pad until correct size is displayed. 4. Press CANCEL. 5. Press and hold LOWER OFF pad for 5 seconds to verify programming.

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Mark for Model Number RBD306PDZ8

Hello, I have a double oven, model RBD306PDZ8. A little over a week ago, it gave an error code of E6 F2. Since then, it has been in the error state, or it has had a blank display. Pressing buttons causes a beep in either state. Pressing a button when the display is working shows the normal output based on the button pressed. The exception is the Start/Enter button; pressing it returns the display to the E6 F2 error. The erratic behavior is making it difficult to determine which part I need. Your assistance is appreciated. Thanks.

1 Answer

Mark, The F2 E6 is a Cancel key drive line open. Check the keypad connector to the control board for a firm connection. Press cancel and if the error code returns after 60 seconds replace the keypad and if not then replace the control.

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Randy for Model Number GBD307PDS09

Greetings, After a power failure, wall oven model GBD307PDSO9 stopped working and the touch pad would not illuminate. You suggested checking the transformer, which I did. Sure enough, it was bad. I changed it out and the oven worked but for only a few minutes, then went dead again. Your suggestion was to change the Electronic control, which I did. I now have illumination at the control board, however PF shows for a minute or two, then I get an F2/E2 error and the pad is unresponsive. I believe it is trying to tell me that there is a communication error. My question is: Since I replaced the electronic control, do I need to synchronize it with the old touchpad with a code or do I need to replace the old touch pad? I have tried several time to re-insert the communication ribbon but it just won't communicate. Thanks!!!!!! Randy

1 Answer

Hello Randy. Based on the information you provided, it is leading to the control panel WP8300440 needing to be replaced as well. If some buttons work, then do not, it is the panel on the unit.

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