Jeffrey August 31, 2024 for Model Number 110.47571603 I have a Kenmore Duet HE washer. It has control board WPW101163007. It turns on, counts down, then after about 3-4 minutes shuts off. I hear a light clicking sound but nothing else happens. Sometimes it just will not come on at all. I tried to "reboot" it by turning off power supply and turning it back on. There is supposedly a way to enter diagnostic mode to display errors, but I cannot find how to enter it. Can you help me please? Thanks, Jeff
1 Answer Jeffrey, Inside the washer there will be a tech sheet that will tell you how to enter the service diagnostic mode and how to pull up error codes. Read More...
Johns August 10, 2020 for Model Number 110.45991400 Kemmoore elite Duet front loader H4et . during wash cycle works fine. at 8 min during rinse cycle will get fh error. Ive replace the flow meter, ohmed out the inlet valve, check inlet valve for debris, pressure switch has 6 pins will only ohm out with 1st ping from the left and 3rd pin from the left. i took hose off the pressure switch and checked for holes... also blew thru it and could hear it bubble water in the tub. ' i also ohmed out the temp sensor i do have a broken shock but cant see how that would cause the issue.
1 Answer John, an fh error code is not on the list for this unit. That usually means that there is a control board issue. Read More...
Dee December 15, 2018 for Model Number WFW8410SW02 Washer will fill then will drain then shuts off. When I try the quick wash cycle will shut off after 6 minutes. Will not agitate or proceed with any other cycles. no error messages.
1 Answer Dee, It would be recommended to put the unit into diagnostics and see if there are any stored error codes. If there are not then this would most likely be a faulty main control board. Read More...
1 Answer Jon, The unit should only rotate in a counter clockwise rotation during the agitation. The unit will spin during the spin cycle in a clockwise rotation. If the unit is not spinning then the first thing to test would be the door lock assembly. Read More...
Lu July 19, 2016 for Model Number WFW8300SW0 Error F-24. First, started leaving clothes soaked and wet. Last, wash it sounded a terrible noise and stop working - the front door was locked so, open it manually only. I found a foreign object (bra wire) on the tub between the door. After removing it, the machine still gives me a Code F-24. I changed the temperature sensor but still does not function. Please advise. Thank you.
1 Answer Lu, For the f24 error code you will want to check to make sure that the heater is good and check to make sure that the wiring going from the control to the thermistor is good. These will be the most likely causes and if they check ok then the issue will be a faulty control board. Read More...
Sharon June 05, 2016 for Model Number 11047512600 My control knob and the shaft broke off I understand that I might have to replace the control board cause you can't get the shaft separately Is that true
1 Answer Hello Sharon. Yes, you will need to order WP8574969 for the control board needed. Read More...
Jorge June 04, 2016 Do you ship to Puerto Rico? If you do, What's the estimated shipping cost? You can use zip code 00693 as a reference.
1 Answer Jorge, Yes we do ship to Puerto Rico. " Orders going to Puerto Rico are shipped via USPS Priority for a flat fee of $8.50 (same as our standard ground). You will receive a tracking number to track your shipment, but due to the remote locations of some of these addresses, a delivery time cannot be promised. Due to USPS restrictions, oversized and hazardous materials cannot be shipped to these addresses." Thanks, Read More...
Shelia March 11, 2016 for Model Number he2plus 11047532601 If I purchase the main control board and it does not fix the problem can i get a refund.?
1 Answer Hello Sheila. Here is a link to our return policy. http://www.appliancepartspros.com/customerservice/returns.aspx Read More...
Shelia March 11, 2016 for Model Number he 2plus 11047532601 My washer will not do a final wring out spin. All the hoses are free and clean, belt is working will spin during the cycle just not a final fast speed to wring the clothes out. So it leaves the clothes soaking wet. Just replaced the drain pump motor , hose tub/pump but still having the same problem. Got the tech sheet out and ran a diagnostic test. the codes in order how they came up F-20 ( No water detected or pressure switch trip) F-11 (motor control error) F-28 ( serial communication error). I think i need to replace the MCU (motor control unit) (which tells the motor what to do & sends signal to the CCU.) **OR ** the CCU.( is the brain of the washer). Is this correct and which do you think i need to replace? and what is the item # for these? I have a he2plus Kenmore (Whirlpool) 11047532601. I need help i have been with out a washer for over a month, and trying to fix it myself and the cost is adding up. Thanks in advance for your help.
1 Answer Sheila, With the unit having a serial communication code along with the motor control error, check the wiring between the MCU and the CCU first. Look for corroded wire or loose connections. If this checks ok then the MCU WPW10163007 would most likely be the issue with the unit. Read More...
Shelia March 09, 2016 for Model Number 11047532601 Kenmore HE 2Plus Where is the tech sheet located on this machine. Reading your q & A I see you telling to run a diagnostic test cycle See page 5. ( I don't understand and could you explain to me how to do one. and page 5 of what paper (sorry i'm confused)
1 Answer Hello Shelia. If you remove the top panel from the washer, you should see a plastic bag in there where there is a tech sheet located inside the toe panel of the unit. You will use the tech sheet to run the diagnostic on the unit. Read More...