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Customer Questions and Answers for Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18040020
Manufacturer Part Number: WP8564547

Questions & Answers

For Whirlpool Control Board (Part Number: OEM18040020)

1 Answer

Hello Jim. Based on the information you provided, it sounds like the control panel WP3385734 is bad and will need to be replaced. Remove the ribbon cable from the control board and make sure it is clean and dry with no moisture present. If so, replace the control panel. Hope this helps.

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1 Answer

Hello Sioux. Try this, with the unit in stand by mode (off), press heated dry, normal, heated dry, normal, within 6 seconds. The unit should start up and run through a cycle. Let it run the cycle. If it works after that you will need to get the water hot at the sink before starting the dishwasher. Hope this helps.

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1 Answer

Hello Scott. Check and see if the float is getting stuck in the up position. If not, then you may have a bad water valve WP8531669. If the valve gets hot, it will not open for the rinse cycle. Hope this helps.

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1 Answer

Hello Tommy. Check and see if the heater and thermostat WP661566 are good. They should read closed for continuity. It is trying to heat the water up to proper temperature. Hope this helps.

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1 Answer

Hello Tommy. Are you getting any error codes? You could have a heater issue here. Try getting the water hot first and see what it does. It will pause until the proper temperature is reached. If it stops, see if any of the lights are blinking and how many times they blink. Thanks.

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