Marta April 24, 2020 for Model Number WTW4816FW2 The screen on the back of the water valve needs to be replaced part is damaged so we need to order a new one. Don't know what the part # is can you help me? Thank you.
1 Answer Marta, the screen is built into the water valve W11210459 and as such, the valve assembly would need to be replaced. Read More...
Mark April 08, 2019 for Model Number WTW4800XQ4 We have a lot of lint on our clothes after a wash. What do I need ? Is there a video available so I can make the repair myself ?
1 Answer Mark, to check the lint filter, you would need to remove the wash impeller and the spin basket. If the washer drains, in 60 seconds or less the washer is OK. The washer senses load sizes and adds correct amount of water for optimal cleaning, but can be overloaded, easily. Load garments in loose heaps evenly around the basket wall. Do not load above the stainless steel portion of the basket. Load with dry items only. Use cycle designed for the fabrics being washed. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. Make sure you're using the proper type of detergent, and the proper amount for the soil level of the articles. Improper loading and improper use of detergent can and will produce lint or "pilling" from the articles not circulating in the water properly. Thanks, Read More...
Doug Efird March 22, 2019 Small glass vial left in clothes and broken. Had some of the glass found in tub after clothes were washed. Recovered the lid and some of the broken glass. Now tub is empty and I need to recover the remaining glass. How do I recover the broken small pieces that are left ? Thanks
1 Answer Doug Efird, you will need to remove the basket to access the filter cover that is over the drain pump. It is possible to tilt the unit back and remove the pump from underneath, this way you don't have to remove the basket, either way should work. Read More...
Karen August 23, 2018 for Model Number 11028012011 I have a lot of lint on my clothes after washing. Will this part fix the problem?
2 Answers Karen, Part # WPW10215093 is the filter and will correct the issue.Also take note on amount of detergent used sometimes to much detergent will cause this. Read More...
Karen August 23, 2018 for Model Number 11028012011 I have a lot of lint on my clothes after washing. Will this part fix the problem?
2 Answers Karen, this filter will help with the lint problem, also make sure you do not use too much detergent in the wash. Part number is WPW10215093 Read More...
Greg February 13, 2018 for Model Number NTW4600YQ1 I have a problem with the water filling to slow. Is there a filter I need to change? If so where is it located? Do I need any special tools?
1 Answer Hello Greg. Remove the hoses and look for clogged screens. If they are clear, you will need to replace the water valve WPW10683603 on the unit. Thank you. Read More...
Greg February 13, 2018 for Model Number ntw4600yq1 Water is coming into washer slow. Is this a dirty filter? Is it easy to change?
1 Answer Hello Greg, you'll want to check the screens on the back of the water valves. You can do this by unscrewing the water inlet hoses and checking the screens on the valves and if your hoses have screens check them as well. If all looks good, make sure you have proper water pressure before replacing the water valve. Hope this helps! Read More...
Wayne October 20, 2016 for Model Number WTW5500XW0 With start initiated and the door locked the sensing starts then immediately the door light starts flashing, the motor makes a loud whirring sound. We cannot stop/pause the cycle and shutting off the power switch also will not stop the noted problem--the only way to stop the machine is to pull the power plug, After reinserting the power plug we can initiate the same action in other modes (Clean, normal, etc.)
1 Answer Hello Wayne. Based on the information you provided, you will need to order and replace the control board on the unit. Read More...
Carl H March 24, 2014 I have a Whirlpool Washer - model WTW4950XW3 bought in July 2013. The dark clothes are coming out with white globs on them like I'm using a powder detergent. I am not. I use an HE liquid detergent (have tried different brands). I am having to re-rinse the clothes, which doesn't help with energy saving.
1 Answer Carl, The issue would sound like there is a problem with lint not washing out of the tub when it drains. You will want to pull the inner tub to see if there is a lint build up around the outer tub. Read More...
Gpl2112 December 14, 2012 for Model Number kenmore 11021102012 how exactly do i access the filter for this model? can a clogged filter be the cause of this models following problem...I would really appreciate your expertise with. Kenmore top load automatic, mod. 110.21102012. Fairly new. still with warranty, but warranty is no good if debris is caught in it? Anyway it fills and agitates fine. lid is locked during agitation, you must pause it to unlock. after wash cycle the timer does not advance, it won't drain or spin (it will drain manually). there is nothing in the pump chamber and hoses are not blocked. If i manually set it to drain/spin it does nothing.there is no filter in the inner tub and i can't find a filter in the pump housing. So,do you have any suggestions. Thanks, Jerry in upstate new york.
1 Answer Jerry, It doesn't sound like it's something you did or didn't do. It sounds like you may have a faulty drain pump WPW10276397 or control board W10480174 not supplying power to the pump to drain the tub, The tub has to drain, the water level switch WPW10268912 has to reset to empty, for the tub to spin. The Tech Data Sheet, should be attached to the inside of the front panel, you want to access it and conduct the automatic, manual test, and diagnostic code options, to determine where the isuue is. Read More...