Sarah December 28, 2019 My over door hendge is off but over doesn't work. What should I do? I've been on hold for over an hour to put a sevice number.
1 Answer Sarah, If you are needing to place an order you can order the part on appliancepartspros.com. We do not have service providers that we can send and you would have to find local service if that is what is needed. Read More...
Tom August 18, 2018 for Model Number GR450LXHQ2 I took the door off, and now when I try to put it back in, the hinges do not go all the way in (sticking about an inch out) so the door is not flush with the oven. What am I missing?
1 Answer Tom, I do not believe the door is in the proper position, Your use and care guide will show you how to remove the door and replace it properly. Read More...
Rick December 29, 2017 for Model Number Whirlpool WFE515S0EW0 The door on our new stove is slightly crooked to the opening. Is there an adjustment to square it up?
1 Answer Rick, Unfortunately there would be no way to square up the door unless the hinges are replaced as this will be the most likely cause. Read More...
Josie August 15, 2017 for Model Number WFE320MOEBO We broke the outer glass on our brand new stove and ordered a new one and replaced it. The problem is that now, when the door is just about to close on the left side, the door seems to pop a like bit and jump down. What could be causing this? The door does close all the way and seals, but I know that noise and "catch" is not normal. Thank you
1 Answer Hello Josie, For model WFE320M0EB0, this can be caused by one of several issues. You could have a bad receiver assembly W10647259, a bad hinge assembly WPW10299225, or the door could have been assembled incorrectly. You should disassemble the door and check its' assembly first. Read More...
Franz June 08, 2017 for Model Number NE595R0ABSR How can I determine the hinges are the problem and not the entire oven frame? I had my hinges off and they look good as well as the receivers. However the oven metal shows a slight buckle.
1 Answer Hello Franz. The only way to know is to replace the hinges and see if it fixes the issue. There is no visual test for this issue. Read More...
Felix February 27, 2017 for Model Number RBS305PDB11 The oven door won't stay closed all the way. This model uses the hinges that require pins to remove the door. I removed the door and examined everything carefully. I don't see any way to make adjustments. Will replacing the hinges fix the problem or are the hinge receivers in the oven a possible issue?
1 Answer Hello Felix. Yes, you will replace the hinges on the unit. If the door still does not close, you will need to replace the receivers. Read More...
Christine February 25, 2016 I was cleaning my oven, took the door off of, then tried to put the door back on and I must have not had it lined up so one side locked good but the other one went to far back now I think the spring is locked.
1 Answer Christine, Try to open the door on the unit and see if the hinge will open up and get it pinned so that it does not close and try to get the hinges back in place properly. If this is not able to be done then the hinge may need to be replaced. Read More...
Dave September 29, 2014 for Model Number gfe 461 lvtd j I took my front door off to clean. I put it back together and the front door does not stay down by it self. You have to hold the door down with one hand to put anything in the over. What is wrong.... thanks.
1 Answer Dave, With the door not staying down, the issue would most likely be caused by a door hinge in which the spring has gone bad and would need to be replaced. The part number for the door hinge is WP9782033. Read More...
John October 24, 2013 for Model Number GY396LX802 How can I replace the inner glass on the door? Do not see an easy way to remove the door from the frame.
1 Answer Hello John. To change the glass in an oven door, you will need to determine how to remove the door on the model number you are working on. If you open the door to the first stopping point, some oven doors will lift off the unit in this position. On other models, you will see clips on the back of the hinge toward the opening where the hinge enters the range. If yours is like this, you will open the door all the way open, then pull the clips down until they stop and lock in place. Then close the door to the stopping point and lift the door off the range. If you door does not lift off, and it does not have the clips, then you will open the door all the way open. You will see a hole in the hinge at the bottom of the door. You will insert a pin or nail into that hole and close the door to the stopping point. Then you can lift the door off the unit. Once the door is removed, you will lay it on a soft surface and disassemble the door. Pay attention and make notes if needed for reassembly of the oven door. Once you have replaced the door glass, you will reinstall the oven door back onto the range in reverse order of the way you removed it. Read More...
Tom October 02, 2013 for Model Number KGSS903SSS My wife had a freak accident with our stove - she forgot that she left the door open and accidently tripped and landed on the oven door. Fortunately, she wasn't injured badly, but afterwards our oven door would not close. I replaced the door liner and both hinges. The door now closes about 98%. My guess is that I also need to replace the door hinge receivers. I have ordered them, but am not sure how to access them to replace them. The little bit of info that I found on the internet, sounds like all I need to do is to pull the stove out and remove the side panels. Is this correct or will I need to do something else? Your help is greatly appreciated. Thanks, Tom
1 Answer Hello Tom. Yes, remove the side panels to access and replace the receivers on the unit. Read More...