Skip to Content
  • 2 Day Quick Delivery! 2 Day Quick Delivery!
  • 365 Day Return Policy! 365 Day Return Policy!
  • 15 million satisfied customers 15 million satisfied customers
  • Over 2.1 Million Parts In Stock Over 2.1 Million Parts In Stock
  • Repair ForumFree Tech Support!
  • Google Trusted Store Google Trusted Store

Customer Questions and Answers for Dryer User Interface Control Board by Whirlpool

Best Seller
Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18039633
Manufacturer Part Number: WP8558753

This control board manages the dryer's display panel, buttons, and user settings, translating input into operational commands. Located behind the front control panel, replace it when buttons don't respond, the display malfunctions, or cycle selections don't work properly.

More

Questions & Answers

For Whirlpool Dryer User Interface Control Board (Part Number: OEM18039633)

1 Answer

Hello Anthony, The "88" in the display indicates that you have entered the diagnostic mode. Opening the door should cause a beep tone and a number and letter to be indicated in the two-digit display. Closing the door firmly should cause a beep tone and the display to go blank or indicate “88”. If any fault codes are present, they will display soon after the initial "88". If no fault codes are present you should check the plug prongs for burned spots which indicate a loose wall outlet, (which requires a new receptacle to be installed, and if the burned spots cannot be sanded down to shiny metal, the cord should also be replaced). If this, the breaker, and the terminal block all check out fine, the main control board WP8546219 is the suspect.

Read More...

1 Answer

Hello Keith. You will need to see if there is a wiring issue or voltage issue first with the unit. If all is good, then you will be looking at replacing the main board WP8546219 on the unit. It powers the display interface on the unit.

Read More...
Greg G for Model Number GGW9250PW3

Hi, I have a Whirlpool Duet gas dryer (GGW9250PW3) that failed this past weekend. When I plug it in, only 2 lights on the dial light dimly, I believe the regular and the heavy duty lights but nothing else. Also couldn't do the self test. I unplugged the dryer, put a meter on the thermal fuse after removing the wires and it's reading looked good. I then did the same with the thermistor (removed wires first) and got absolutely no reading. Reading similar posts, it sounds like the control panel board (8558753) was bad. My question is, could a bad thermistor alone cause the malfunction or am I dealing with multiple issues ... bad control board and bad thermistor? I should also note that I took the whole dryer apart, unplugged the main control board (8546219) and the control panel board (8558753), checked the thermal fuse and thermistor. I then put it all back together, plugged it in and everything looked fine with the lights, etc. I even turned it on for a minute and it ran. I then put a load of clothes in, shut the door and the problem came back and would not run. Thanks for your input! Greg

1 Answer

Greg, This issue sounds more like a control board issue rather than the thermistor. The thermistor should have a resistance reading and if it does not then would also need to be replaced.

Read More...
Brian for Model Number Gew9250pw1

My whirlpool duet dryer lock control is lock and I can't unlock it. I try to press and hold end cycle for 10 and 30 second still the control lock light still on, I took control board out clean and put back in, everything work normal, but after 1 cycle i can't end cycle or turn off and all the function does not work. I unplug power cable for about 10 minutes and plug it back I got control lock again. What wrong with it, is it control board or user interface. Please help, thank in advance.

1 Answer

Brian, make sure all connections are ok on the control and none are loose or have any built up corrosion. If the wiring and connections are ok, you'll need to replace the user interface, part number WP8558753. Thanks!

Read More...

1 Answer

Fred, the most likely issue will be in the User Interface WP8558756. When you reset the control, you also reset the interface . The dim lights and intermittent beeping are circuits controlled by the interface.

Read More...

1 Answer

Louis, With the unit only working on heavy duty and cannot adjust temp this issue would be caused by a faulty User interface board.

Read More...

1 Answer

Hello Joe, These have different color buttons determined by the color of the unit. There are actually three: platinum, biscuit, and pewter. Two are listed since platinum and pewter use the same color buttons.

Read More...

Have questions? Ask our pros!

Contact us in a way that is convenient for you

Call us 1-877-477-7278
Need Help? Chat with a Pro
Or ask a question by filling in the form

Share your thoughts with other customers

Ask a Question
  • Over 2.1 Million Parts In Stock Over 2.1 Million Parts In Stock
  • 2 Day Quick Delivery! 2 Day Quick Delivery!
  • 365 Day Return Policy! 365 Day Return Policy!
  • Repair ForumFree Tech Support!
  • Google Trusted Store Google Trusted Store