Customer Questions and Answers for Icemaker by Whirlpool

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Manufacturer Part

Icemaker

4.89 (64)

By: Whirlpool

Part Number: OEM18091938

Manufacturer Part Number: W10884390

The Ice Maker is an OEM part compatible with Whirlpool refrigerators. It is a crucial component responsible for producing and dispensing ice cubes for your convenience and enjoyment.

Note: This replacement icemaker has a plastic tray on the bottom. If you are replacing this part the original icemaker you have to remove the plastic tray from this icemaker so the bracket will connect to hold the icemaker in place

Symptoms of needing to replace the ice maker include:

Reduced or no ice production
Ice cubes sticking together or clumping
Unusual noises or grinding sounds from the ice maker
Water leaks or condensation buildup around the ice maker area

Causes of needing a new ice maker can include normal wear and tear over time, issues with the water supply or filtration system, or physical damage due to impact or mishandling.

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore refrigerator models.

$76.95

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Questions & Answers

For Whirlpool Icemaker (Part Number: OEM18091938)

P Adams May 08, 2020 for Model Number WRB322DMBW00

How do you put the icemaker (in the bottom freezer section) into diagnostic mode for testing?

1 Answer

P Adams, to put the ice maker into a harvest test, the freezer door switch would need to be taped in the closed position. From there, a jumper wire would be needed to jump from pin T to pin H on the ice maker motor (cover would be removed). This will force the ice maker into a harvest mode (if the ice maker is receiving 120VAC) and the jumper wire would need to be removed once the rake arms reach the 6 o'clock position.

Steve April 17, 2020 for Model Number stchandl@pacbell.net

Does part number AP6030643 contain the thermostat? I would rather not buy a new icemaker unit and have to take it apart and install a new thermostat.

1 Answer

Hello Steve.The answer to your question is yes. This is a complete ice maker assembly. Thank you.

Michael March 13, 2020 for Model Number WRS325FDAB01

Ice maker not filling: I replaced the inlet valve and verified that the water line and ice maker lines energize. I checked the control module at T&H and verified that the gear rotates. There does not appear to be any ice dams at the fill tube at the top of the ice maker and I can't feel any either. I can't understand why it's not filling up when I let it cycle.

1 Answer

Michael, with the ice maker in a harvest cycle, test the ice maker control module from V to N for 120VAC. At the end of the harvest cycle, if 120VAC does not register, then the ice maker module 8201515 is not sending voltage to the valve.

Kevin February 09, 2020 for Model Number 596.72003016 kenmore

The ice maker will not stop producing ice. The bale arm is in off position and yet ice continues to be made. I replaced bale arm and it feels like it’s working properly but again in off position ice keeps being made. Is there something the bale arm is supposed to engage that it is not?

1 Answer

Hello Kevin, the shut-off switch or linkage to it in the ice maker housing is faulty , the repair part will be an icemaker assembly, W10884390.

Ron February 01, 2020 for Model Number WRB322DMBW00

I just replaced my icemaker with this one, but it's not working. It isn't filling with water and not cycling. The bail is properly inserted and in the down position, A new water filter has been installed, and the water inlet isn't frozen. This icemaker seems totally dead. Do you know what else I can check?

1 Answer

Ron, With the ice maker not filling with water, you will want to put the icemaker into a diagnostic mode and see if there is power getting to the water valve. you will want to take off the cover of the ice maker and put a jumper wire between T and H and test for 120 Vac to the valve. If there is proper power to the valve then the valve will be an issue.

John January 05, 2020

Unit #w10884390 installed, activated, filled with water 24 hrs no ice cubes. Moving bail feels like it is not hooked into anything. Is the bail hooked into anything like a switch? I did not receive instructions with the unit although replacing the unit was very easy.

1 Answer

John, the bail arm does connect into the ice maker motor and activates a switch when it is placed in the up position. If the bail arm is not inserted properly, then the switch could be activated while the bail arm moves freely.

Radiocycle December 23, 2019 for Model Number Whirlpool W10469286 Icemaker

I would like to lower the water level in our icemaker, as many of the cubes come out with a 'bridge' between cubes. I've looked around the internet and this unit does NOT have the simple adjustment on it with the screw and the +/- sign. None of the makers I see on line are exactly like this one. I've resorted to pinching off the supply where there is a half-turn valve under the kitchen sink. I do think this will work if I can dial it in over time, but I would like to do the job the right way and I'm sure there must be an adj. on the unit. I see all of the electrical test points, but no clue about how to adjust the solenoid timer.

1 Answer

Radiocycle, If you were to remove the front cover of the icemaker there would be a plastic screw on the side that is for water adjustment. You will not want to turn the dial counter-clockwise to lessen the water flow but keep in mind do not turn it more than a 1/4 of a turn either direction.

Pat September 19, 2019 for Model Number KBFS20ECMS00

ice maker cycling to fast....ice maker over flowing with water.....changed out water control valve....water pressure good...ice maker adding more water before ice can freeze.....freezer temp 0 ...can you help ????

1 Answer

Pat, Sounds like the thermostat in the ice maker is short cycling and would need to be replaced or replace the ice maker assembly. Thermostat - WP627985 Ice Maker - W10884390

Rob R. September 16, 2019 for Model Number KBFS20EVMS11

My ice maker stopped working. The model number label specifies the IC13B ice maker kit. The water dispenser was working. There was ice in the ice maker tray. I did a jumper wire test with the T and H holes and nothing powered up. No sound and the ice cubes did not eject. I jumped the V and L holes and heard the water line engaged and seemed to dispense water. Based on the results of the T and H jump I am thinking I need to replace W10884390 (AP6030643). Is this a reasonable diagnosis? This morning the plot thickened. Last night I completely removed the ice maker and did not put it back. The water dispenser was working last night but this morning it would not dispense water even though it did seem to call for water. Would disconnecting the ice maker also prevent the water dispenser from getting water or is this indicative of another problem? Thank you.

1 Answer

Hello Rob, on the ice maker if you are holding in the freezer door light/interlock switch and jumped T-H and are getting 120v at L-N then the ice maker is faulty ,replacement part is W10884390.

Bob July 22, 2019 for Model Number Whirlpool W10884390

How do I remove front cover of icemaker?

1 Answer

Hello Bob, insert a putty knife or flat screwdriver into the seam at the rear of the front cover and work it all around the seam till the cover comes free, it is just a pressed on cover.

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