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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18091938
Manufacturer Part Number: W10884390

Fix a refrigerator that stopped making ice with this complete ice maker assembly. DIY-friendly installation takes about 10 minutes with basic tools.

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Questions & Answers

For Whirlpool Refrigerator Ice Maker Assembly (Part Number: OEM18091938)

Rob R. for Model Number KBFS20EVMS11

My ice maker stopped working. The model number label specifies the IC13B ice maker kit. The water dispenser was working. There was ice in the ice maker tray. I did a jumper wire test with the T and H holes and nothing powered up. No sound and the ice cubes did not eject. I jumped the V and L holes and heard the water line engaged and seemed to dispense water. Based on the results of the T and H jump I am thinking I need to replace W10884390 (AP6030643). Is this a reasonable diagnosis? This morning the plot thickened. Last night I completely removed the ice maker and did not put it back. The water dispenser was working last night but this morning it would not dispense water even though it did seem to call for water. Would disconnecting the ice maker also prevent the water dispenser from getting water or is this indicative of another problem? Thank you.

1 Answer

Hello Rob, on the ice maker if you are holding in the freezer door light/interlock switch and jumped T-H and are getting 120v at L-N then the ice maker is faulty ,replacement part is W10884390.

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1 Answer

Hello Bob, insert a putty knife or flat screwdriver into the seam at the rear of the front cover and work it all around the seam till the cover comes free, it is just a pressed on cover.

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1 Answer

Martin, if the model number could be provided in a new inquiry, this will allow for the most accurate information possible. However, if the icemaker did not seat down fully onto the screws that mount it to the side wall, it can raise the icemaker enough to where the spacing is not properly allowing the arm to operate as needed.

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1 Answer

Stuart, Changing the icemaker on this unit should correct the issue that you have with the icemaker not producing.

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1 Answer

Patti, If you remove the front cover from the icemaker there will be a small nylon screw on the right side that can be used as adjustment but can only be turned a max of a 1/4 of a turn. It would be recommended to pull the icemaker out and check the mold for it peeling or deteriorating which would be the most likely cause for a leak in the area of the icemaker that you are referring to it leaking at.

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1 Answer

Dbennett, There is a small plastic screw at the front of the icemaker that would be an adjustment screw and you would simply turn it a 1/4 turn counter clockwise but no more than that.

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1 Answer

Ryan, as long as the icemaker electrical connection is the same, it should work. The part from out web site says you need W10884390

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1 Answer

Greg, thank you for your question, when you install a new icemaker it is already pre-cycled so that it is in a harvest mode. It will finish the rotation and then the arm will drop to the correct position.

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