Jacob February 22, 2020 for Model Number WRF736SDAM14 Ice maker does not work. Service test 56 = E2, 57 = 0, 58 = 00 and 59 = 0-
1 Answer Jacob, Based on the information it sounds like the icemaker would be faulty and would need to be replaced. Read More...
Andrew December 20, 2019 for Model Number MFT2574DEM01 My ice maker stopped working, after some quick troubleshooting I determined that the water inlet valve is working properly and the ice machine does get cold and blows cold air. I ran test 56 and it gave me code E2. test 15 is 02 test 57 is 0 Also the water line going to the ice maker is clear of any obstructions. Should I replace the ice maker?
1 Answer Hello Andrew, This does indicate an internal problem with the icemaker assembly W11577195 and it should be replaced. Read More...
Mike December 15, 2019 for Model Number WRX988SIBM01 Hello again, I replaced the ice maker and it began making ice for a week then quit. All tests come back ok with no issues, I don't have ice buildup or leaking water. the connections to the valves are all good and nothing has disconnected what additional tests or checks can I run to determine why this thing is being a pain in the a
1 Answer Hello Mike, you say you ran testing with no issues found. The tests as per tech technical datasheet would have been tests 45,57,36, and 56 . test 56 should have given you a fault if the ice maker was not getting cold enough, no water fill,not cold enough or ice maker internal failure. The only other test would have been test 15 for the ice bin optics. Read More...
Mike November 25, 2019 for Model Number WRX988SIBM01 of course my ice maker has stopped working.. however when I run the service check 56 it comes back E0 57 returns 02 - harvest not complete 58 returns 03 - short 59 returns 02 - harvest not complete do I need to replace the ice maker or is this something else.. the 56 showing no errors is confusing
1 Answer Hello MIke, if the ref is unplugged any fault codes in test 56 would clear. Operational test 57 is enough to go by, faulty ice maker, replace the ice maker W11577195. Read More...
Eric November 19, 2019 for Model Number WRF757SDEM01 Not making ice. Ran service test 56 got E2. Did test 57 and got 02. Did test 58 and got 03. Test 59 got 02.
1 Answer Hello Eric, This sounds like the motor module has a broken tab that holds the large center gear in its' proper position. Replacing the complete icemaker assembly W11658802 should correct this condition. Read More...
Joe October 27, 2019 for Model Number WRX988SIBM01 Ice maker not making ice and not icing up in back upper left. Ran test 56 error E2 test 57 error 20 and test 58 error 02 Thank you
1 Answer Joe, For this issue, the manufacturer suggests replacing this kit with two control boards. W10789393. Also, you will need to drop the ice maker assembly and remove all the screws going around the outside to make sure there is no ice built up inside. There are new seals for the rear of the ice maker depending on the color of your interior, W10612142 for white and W10648043 for gray. Read More...
Bob September 19, 2019 for Model Number MFT2574DEM01 Ice maker works on and off. Will make ice for a few days then stop for a few days. When it stops, the tray is not drawing any water and remains empty. The ice in the bin that is already made will begin to slowly melt. Tested my water inlet valve and it appears to be working at 256ohms. Any ideas?
1 Answer Hello Bob, You should first check the temperature in the icemaker compartment. If it is not below 20°F the icemaker cycling thermostat will not cycle the icemaker. Since you described the issue where the ice begins to melt, it appears the freezer compartment is not maintaining a proper temperature. Let us know if you have any further questions. Read More...
Walter September 17, 2019 for Model Number Whirlpool WRX998SIBM01 Ice maker stopped making ice. Using code #56 I found out Error code 02, which means "Motor lost position". I performed test 59 "Ice Maker Motor". It went through without any problem - both directions. Made next test - 57 "Ice Maker Harvest". It went smoothly also - no error message "Not completed". So now, I am a little lost - because the ice maker still shows error code 02. Did I miss something or is there another test I can perform to determine my ice maker problem?
1 Answer Hello Walter, If your model number is actually WRX988SIBM01, the fact that the icemaker tested okay shows there is most likely a programming issue with the control board W10807590. Read More...
Blake July 20, 2019 for Model Number wrf757sdem01 I entered service diagnostic mode and ran service test 56. It gives me an E5 error code. Do I need to replace the thermistor?
1 Answer Blake, the error code E5 means the temperature is cold enough but the ice maker will not cycle due to the failed thermistor, you will need to replace the ice maker assembly, the part number is W11658802 Read More...
Patrick March 11, 2019 for Model Number KRFF507HPS00 My Kitchenaid French Door KRFF507HPS00 refrigerator is making ice but the icemaker does not dump it into the container in the door so that it can be dispensed. I ran through all the ice maker tests and initially I would get an error code 02 on the diagnostic test 57. Consistently it pointed to the ice maker not being able to complete a harvest cycle to dump the ice. So I got a new ice maker and replaced it and get exactly the same thing, error code 02 on test 57. I also replace the front panel that conceals the ice maker as it looked like it had some kind of wire going around it so changed to make sure that wasn't it and it didn't make a difference. I am looking for any additional guidance as I'm not sure what it is. Also, I did remove the water filter and tried to let it go in bypass mode but same result. Water dispensing is working perfectly and is strong. Temperature in both top and bottom of refrigerator is at recommended Kitchenaid settings as well. Ideas?
1 Answer Patrick, There is a emitter and receiver board on this unit that you will want to ensure that they are not defective. If they are bad they would not allow the icemaker to cycle which could cause the 02 in test 57. Read More...