David January 12, 2015 for Model Number wfw9400sw01 Getting code f22 ... door not closed ... checked and door is closing fine....worked fine yesterday .. unplugged for minute to reset and still same code .... probably the door latch/switch....help??
1 Answer Hello David. Yes, start with the latch. If the issue continues, then either the wiring harness or control board is bad in the unit. Read More...
Firebird December 07, 2014 for Model Number MHWE950WW02 The door locks and nothing happens ran a check getting a c0 c1 and a f34 checked the drum nothing in there but water been reading and it has been said it can possibly be the door lock??
1 Answer Firebird, This error code is saying that there was a load detected in the unit and it was interrupted while in the clean cycle. Try to run the clean cycle and if it will not do anything then replace the main control board. Read More...
Paulb November 02, 2014 for Model Number 11046747801 Problem with my Kenmore Elite He3t Washer. Pressing "Power" button results in 3 beeps only. Entered diagnostic mode and error history shows "C:00". I suspect the Door Latch assembly has failed. In your expert opinion, am I correct?
1 Answer Paul, Based on the unit just beeping 3 times, if the lights are on but will not do anything would be that the unit is in a control lockout mode. Try to push the cycle signal button for 3 to 5 seconds and then try the unit. Read More...
Beatriz October 15, 2014 for Model Number MHW6000XW2 Washer start but does not fill with water and then gives error code F6E2. Any suggestion what to replace?
1 Answer Hello Beatriz, F6E2 is the fault code indicating a communication error, (user interface to the central control unit). Communication between Central Control Unit (CCU) and User Interface (UI) has not been detected. Possible Causes • Verify continuity in cable between CCU (UI7) and UI (C2). See wiring diagrams on pages 23–24. • Check AC and DC supplies. See TEST #1 (CCU Power Check) on page 13. • See TEST #2 (User Interface) on page 14. These references are referring to the tech sheet in the unit. Read More...
1 Answer Hello Banerick, F6E1 indicates communication between the Central Control Unit and the MCU has not been detected. Possible Causes • Check door switch operation. Faulty switch may interfere with power to MCU. • Check drive system for worn or faulty components.• Verify continuity in cable between CCU (MI3 & MS2) and MCU. See tech sheet for specifications and tests to perform. Read More...
Sam June 16, 2014 for Model Number WFW9200SQ01 Washer does not do anything. When you press power button you get a ding ding sound.the panel on right does not light up. Do not have any error codes.tried unplugging and replugging.Did not help.changed control panel circuit boards.No luck. Any suggestions
1 Answer Sam, You will want to check to make sure the door lock assembly is working. The most likely cause would be the main control board would be the issue. Read More...
Abe May 22, 2014 for Model Number wfw9600tw01 The latch was loose. I tightened the screws, now it locks but I keep getting f21.
1 Answer Hello Abe, If the drain time exceeds eight minutes, “F21” will be displayed, the water valves will turn off and the pump will stop running. Press PAUSE/CANCEL to drain the machine. The display will be cleared and the machine will turn off after a maximum of eight minutes. Possible Causes/Procedure Check the drain hose and make sure it is not plugged or kinked. Unplug washer or disconnect power. Check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. Plug in washer or reconnect power. Unplug washer or disconnect power. Replace the pump. Read More...
Devon March 23, 2014 for Model Number WFW9500TC01 Have issue with error code F35, replaced pressure switch but it did not correct the issue. Moving forward replaced control board this resolved F35 code error, now the issue is F29 door lock code. Several temps were made to correct issue; removed the control board and reinstalled old control board F29 code is no longer an issue using old board but F35 code is back..... I have asked for a new control board so that I may install this to resolve the issues with F35, F29
1 Answer Devon, There are a couple of things you need to check before you replace the CCU WPW10180782 again. Disconnect the air tube from the pressure switch, and blow in the end of the hose, to make sure the tube is clear, make sure the harness connector is properly seated on the contact terminals on the switch. Make sure you recheck and make sure the wire connections on the door latch and at the CCU are properly seated and attached to the terminal/ connector. If all's OK, then replace the CCU. Read More...
Nels March 07, 2014 for Model Number WSW9400SW02 Door is open but lock is engaged. Cannot close door to do wash. Any secrets?
1 Answer Hello Nels. You can try unplugging the machine to see if it will reset. If not it sounds like you may need to replace the door lock part# WP8183270 Read More...
Paul January 14, 2014 for Model Number WFW9200SQ00 I have an F22 door latch error. I am trying to find out what voltage checks I can do from the CCU to isolate the issue to either a CCU or door latch issue. Many thanks!
1 Answer Hello Paul. Sorry, the manufacturer does not offer that information. Here is the test they offer. Possible Causes/Procedure ¦ Door lock mechanism is broken or removed from door. ¦ Door switch/lock unit failure. 1. Unplug washer or disconnect power. 2. Check door switch/lock unit. 3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU). Read More...