Brett March 31, 2020 for Model Number KEMC308KSS03 I am ready to order a replacement door latch, part no. AP6014072, for our KEMC308KSS03 MICROWAVE/OVEN combination unit. It was buzzing and would no longer lock to or go into a cleaning cycle. The latch looks easy enough to replace but after removing several trim pieces and the oven door, I do not see how I can either slide the microwave all the way out because of its wiring harness or access the two mounting screws and electrical connector. Please advise. Thanks BWG
1 Answer Hello Brett, first, this is considered a 2 person repair. The power has to be turned off to the oven and it has to be uninstalled from the cabinet. The top and upper side panels need to be unscrewed, then the control panel, work your way around the microwave section removing the mounting screws until you can either tip the microwave up in the front and hold it in place with a rod, (carefully) or remove it entirely, with the front trim covering the latch area removed you have to get under the duct panel to lift up the latch cover to access the latch assembly mounting screws and disconnect the wiring and slide the latch assembly out. Unfortunately, there is no easy way or short cut to this repair. Read More...
Hal L July 20, 2019 for Model Number GBS277PDB7 Had problems with door lock never resetting. Tried testing the door latch assembly, appears to be good, and replaced the assembly. - No change. Then replaced with a new control board, and have the same problem. Appears the control board does not send a reset signal (reverse the position of the solenoid to unlock) after it should get an all-clear from the control board. Anything else to check?
1 Answer Hal, the oven temperature sensor WPW10131825 may not register the proper temperature once it gets to higher temperatures. The temperature resistance can be tested at room temperature and should read around 1080 ohms at 70 degrees Fahrenheit. Read More...
Jimmy March 06, 2018 for Model Number KGSS907SSS00 We hadn't used the oven for a week. The power had gone out during the time we didn't use it. I wonder if that caused the following: -The oven light is on and won't turn off. However, if I wiggle the latch just right, it would turn off, but when I let go, it would turn back on. -The latch won't come to a good resting position. When I try to open the door, it catches a few times, then releases. -The oven won't get hot. All of the electronics and sounds seem normal, but the gas doesn't seem to ignite. -Everything else does work, including the burners on top. I might try to change the latch mechanism, but that probably won't fix the issue of not heating up. What should I do? The unit is about 10 years old.
1 Answer Jimmy, This does sound like the door latch would need to be replaced on the unit for the oven light issue but for the issue of the no heat you will want to check to see if the igniter is coming on and if it is not then this will most likely be a control board issue. Read More...
Nick October 16, 2016 for Model Number GBD 309vs00 Hi I have just had the mother board replaced and now the error code E2 F5 I think which relates to the door lock devise. Is this electrical as it cuts out during the cooking cycle and I have to throw the breaker and try again. The problem does not occur every time please advise if replacing the lock will eliminate the error code. Thanks
1 Answer Nick, You will want to double check your error code and make sure that it is not a E5 F2 instead of F5 E2 because the latter does not show as being a good error. The F5 would represent a door lock issue and would most likely need to replace the door lock if this is the case. The F2 E5 would be a cancel drive key error which would indicate a issue with the membrane switch. You will want to double check the connection on the ribbon harness from the keypad to the control board and if it checks ok then the membrane switch would need replaced if there is the F2 E5 error. Read More...
William H September 17, 2016 for Model Number KERS807SSS00 Oven light stays on all the time. Oven will not heat. Schematic shows a door switch. Clean cycle says "Close oven door" Manually moving the lock will turn light off and oven elements will come on. Is the door switch part of the latch assy? I would like to be sure before ordering an Appliance Manager. Any help would be appreciated. William Hyler
1 Answer William, You will want to make sure that the door is closing all the way. If the door is closing all the way then the issue will most likely be with the lock and motor switch assembly WP9760889 especially if it will correct the issue if you manually move the latch. Read More...
Von September 24, 2015 for Model Number KGSS907SSS01 Dianostics error: AM16 UI15 EEKG0-245 Oven lights on continuously, oven door not locking and oven not heating. Issue started after a power outage. Was able to manually move latch to closed position one time and lights turned off, but now cannot manually move latch and lights always on; unplugged stove. Help please. Thanks.
1 Answer Hello Von. You will need to order and replace the control board WP9762794 on the unit. Read More...