Customer Questions and Answers for Lid Latch Assembly by Whirlpool

Elmer, WIth the unit stopping but will start when you hit the top then this will be a faulty lid switch.

Sal C, Based on the model number provided the part number would be W11307244

Sal C, Based on the model number provided the part number would be W11307244

Hello Tim, the control board is sensing a problem and has canceled the cycle. Since this is an electronic controlled washer, you need to pull the test sheet located in a plastic bag behind the front panel near the top and run the test mode to find the code and follow the testing for it.

Hello Bob, not this exact part but a similar design.

Kait, Based on the information provided, Check with a multi-meter to see if you have power to the mainboard connector J7 terminal 1 to 3. If you do and the board is not responding you have a bad board. If you do not have the 120vac at that point then there is an issue with the household power or the power cord.

Hello Edward, If replacing the lid lock assembly and the lid is still not unlocking, the issue will have to be in the control W10480184.

Ken, If the door latch was faulty then it would not get that far in the cycle. There is a tech sheet located if the front left upper corner of the cabinet inside a plastic holder that you are going to need. You will have to remove the 2 screws in the rear and slide the top forward then raise it up and you can access the tech sheet. Read the tech sheet to enter service mode then retrieve the fault codes. Next to the fault codes description, it will give you the test number and page of how to test the part. The key to this tech sheet is to read it thoroughly instead of skimming and there is a good description of how to work your way through.

Jody, The part number for the lid latch assembly will be W11307244.

Hello Ed, The F7E5 code indicates a Shifter failure. Check for clothing or another item wedged between the impeller and the basket that could bind them together. On this model, I'm sure you have noticed there is no shift actuator. The same fault codes were used by the manufacturer as the older models and they neglected to changed the tech sheets and the service manuals. The component that performs the same basic job on this design is the clutch W10754448. Check the wiring for the clutch since there have been issues with the wire that connects to the clutch breaking.