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Customer Questions and Answers for Washer Lid Latch Assembly by Whirlpool

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By: Whirlpool
Part Number: OEM15789930
Manufacturer Part Number: W10404050

Lid won't lock or keeps clicking? This washer lid latch assembly fixes locking failures. DIY-friendly repair with video guide, typically done in 30-45 minutes.

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Questions & Answers

For Whirlpool Washer Lid Latch Assembly (Part Number: OEM15789930)

1 Answer

Kendall, This issue sounds like the door lock assembly could be on its way out. The control board is not sensing the units door being locked. The other thing it could be would be a faulty control board.

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1 Answer

Brenda, You will want to check the suspension rods to make sure that they are in place properly and that they are not damaged. This would be the most likely cause for the issue.

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1 Answer

Hello William, You will need to follow the troubleshooting instructions in the tech sheet. This can be found in a zip-lock baggie adhered to the inside front of the cabinet. After running the manual test mode on page 9, follow-up testing of the lid lock is found on page 18. Measurements in resistance are 85 to 155 ohms from J15-1 to J15-3, J15-3 to J15-4 should read 0 ohms locked and no connection when unlocked, and 0 ohms with the lid closed and no continuity with the lid open from J15-3 to J15-2.

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1 Answer

Hello Mark. The tech sheet can be located in several locations inside the cabinet. You will need to look inside the cabinet.

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Mark for Model Number Part Number: AP5263307 Made by: Whirlpool

Lid Latch Assembly. Part Number: AP5263307; Made by: Whirlpool. I purchased the above-listed part from your company this past weekend, and it arrived quickly. It is the right part for my Sears/Kenmore Whirlpool washing machine, of that I am certain. Did the install last night, after watching the video. When I installed the lid latch assembly to the underside of the hinged top, however, I did not have the latch strike engaged when I did so, as it was inconvenient to do so. Anyway, long story short, the lid does not close now, so we are not yet washing. Do I need to have the latch striker engaged when I install the lid latch assembly? Is my problem mechanical alignment, or is it electro-mechanical? Do they build these parts to fail? We have babied the machine for two years . . . Thank you!

1 Answer

Hello Mark. You will need to check the alignment of the latch assembly to the strike. There is something preventing the strike from going into the latch assembly.

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1 Answer

Ed, You will want to access the tech sheet in the control panel of your unit. Once you have accessed it you will want to put the unit into a diagnostic mode and see if there are any stored error codes. It sounds like this will be the case with the unit and the error code will help to determine what exactly is going on.

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1 Answer

Des, With the unit restarting at the end of the cycle, this issue would be with the main control board. The vibration is most likely a off balance load and the lid being cracked would not affect the unit as long as it does not interfere with the locking mechanism.

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