Lisa November 07, 2018 for Model Number 110.28132410 I replaced the Latch part W10810403 using a video on Utube, then put everything back together exactly as it was prior. After plugging the machine back in the error message F5 still comes up. Is there a way to reset the machine other than unplugging and plugging back in again? That does not seem to work.
1 Answer Hello Lisa, To clear Fault Codes, enter Service Diagnostic mode. Then press and hold the 3rd button used to enter Service Diagnostic mode for 5 seconds. Once the stored fault codes are successfully erased, the seven segment display will show “888” and a beep will sound. To enter the diagnostic mode: 1. Be sure the washer is in standby mode (plugged in with all indicators off). 2. Select any three (3) buttons (except POWER) and follow the steps below, using the same buttons (remember the buttons and the order that the buttons were pressed): Within 8 seconds, • Press and Release the 1st selected button, • Press and Release the 2nd selected button, • Press and Release the 3rd selected button; • Repeat this 3 button sequence 2 more times. 3. If this test mode has been entered successfully, all indicators on the console will be illuminated for 5 seconds with “888” showing in the three-digit display and a tone will sound. If there are no saved fault codes, the seven segment display will come back on and display “888”. Upon entry to Service Diagnostic mode, all cycles, and options reset to factory default. NOTE: The Service Diagnostic mode will time out after 10 minutes of user inactivity, or shut down if AC power is removed from the washer. Read More...
Lisa November 06, 2018 for Model Number 110.28132410 How do I remove the control panel from the machine? There are no clips as indicated on other model machines where you use a putty knife to unlatch
1 Answer Lisa, For this model you would remove the main top of the unit by removing the screws at the top back of the unit. Once you remove it you would need to remove the screws that hold the control panel in place. Read More...
Ron May 03, 2018 for Model Number WTW7040DW0 IS THERE A WAY TO BY PASS THE LID LATCH SO IT WILL WORK?
1 Answer Sorry Ron. We never advise to bypass a manufacturer safety part unless the manufacturer suggest to do so. You will need to replace the lid switch if it is bad. Thank you. Read More...