Jerald February 16, 2020 for Model Number 3LMVWC100YW1 why my maytag bravo washer barley agitate spin and pump out water great.hardly moves in agigate cycle, tub moves
1 Answer Hello Jerald, check if the splutch assembly has a problem and not disengaging , next check if any clothing has gotten caught under the agitator. The drive motor will struggle if trying to turn the agitator and clothes basket at the same time in agitation cycle. Read More...
Peter February 07, 2020 for Model Number MVWC565FW0 Bought a new lid lock and strike. The strike will not engage the lid lock to the door won't shut. I think the lid lock is in the locked position. How to I put it in the unlocked position.
1 Answer Peter, There will be a tech sheet at the front inside the washer that you will want to access and put the unit into service diagnostic mode. Once in diagnostics, you should be able to lock and unlock the lid. Read More...
Tom C January 05, 2020 for Model Number MVWC555DW1 Maytag washer 2 1/2 years old close lid after clothes and washer liquid, normal wash, hit start button, begins to fill, sensing light is on, click and clicks but never goes into wash mode to wash, recently we noticed when it did finish a wash cycle and even hours later we would notice when we went to put into dryer that the lid lock light was on and woudnt go off until we held cancel start button in for 3 seconds, no this new issue of just sensing and not washing, the drum spins freely even in rinse and spin, no issue with spinning drum, im after much intranet searching its probly the lid lock switch, any ideas would be helpful....thank you
1 Answer Hello Tom, your washer has an electronic control and is equipped with a self-diagnostic function, the technical datasheet to do this test is included with your washer, it is in a plastic bag located on the inside of the front panel near the top, .You can run the Fault code test to determine what the control board is seeing as a fault. Also all washer components can be tested in the Manual test mode. Read More...
Russ November 12, 2019 for Model Number MVWC415EWG lid lock switch lines were burned.Replaced with new one and it did the same thing.What should I do?
1 Answer Russ, the control WPW10711303 would need to be inspected for loose connections or signs of overheating as well as the latch W11307244 harness for any wires that were possibly bare and touching metal. The capacitor W11395618 should also be inspected for signs of failure. Read More...
Rafael November 04, 2019 for Model Number MVWC465HW0 What is the shipping difference between p o box and commercial ???
1 Answer Rafael, You would want to call 877-477-7278 and ask a customer service representative for this information based on your location. Read More...
Soniat October 08, 2019 for Model Number WTW4816FW2 We broke the lid lock and bought the replacement part.Unfortunately it seems to be manually locked. We cannot shut the lid and the locked light is red. We tried holding the "Start/Pause" button for 20 seconds. We tried unplugging it for 15 minutes. We tried calibrating by doing the "1 left, 3 right, 1 left, 1 right and going to Rinse". Help!
1 Answer Sonia, In the tech sheet, there is a section called manual test mode. This will allow you to control the door lock. I will send you a copy in case you don't have a tech sheet. Follow the instructions to enter the service mode then turn the dial until the lights correspond with the manual test mode and push start. You will then hit start again to toggle the lid between the lock and unlock. The manual test mode is page 9. Read More...
Chis July 31, 2019 for Model Number WTW4950HW0 my husband had to install a new lid lock for our washer. The new locking mechanism is stuck in the lock position with the lid open. Is there anyway to unlock the new mechanism? The part number we where given is W11253733
1 Answer Chis, You can try unplugging the unit for a couple of minutes and then apply power. Usually, that will do it. Don't forget to calibrate the unit after the part is installed. There should be directions with the part. Read More...
Greg March 05, 2019 for Model Number Kenmore series 300 model 110.25122810 Had to replace the Lid latch. Got new lid latch part number W10838613. The existing lid strike will not go into the opening of the new lid latch. Tried a new lid strike W10837741. Same issue. Where do I go from here? Thanks
1 Answer Greg, it is possible that the latch was engaged in the lock position and not allowing the strike to enter the latch assembly. If you disconnect the lock from the control while the unit is turned off, you can test the lock to see if it is in the locked state. If you test the blue wire to the white wire for resistance, if it reads 0 ohms then it is in the locked state. If it reads infinite, then the lock is in the open position. This will help to identify if the lock is in the locked position. Read More...
Lynne Doran November 28, 2018 Part w10838613 has three wires, red, white and blue. What color would the ground or common wire be.
Lynne Doran November 28, 2018 Have just replaced latch w10838613 on my Whirlpool washer. Machine stuck on lock. Problem is lid is not connected, won't connect unless machine unlocks. HELP!!!
1 Answer Lynne, We will need to have the model number of your unit to be able to assist properly with your question. Please supply the model and resubmit your question. Read More...