Richard September 24, 2017 for Model Number GHW9300PW4 How do you test the door switch is see if it is good or not?
1 Answer Hello Richard, you’ll want to put your unit into diagnostic mode. Before you run a diagnostic test you’ll want to make sure the washer is empty and the control is off. Step 1. Close the door, Step 2. Push “control/on” (if present on this model), Step 3. Select the drain/spin cycle, Step 4. Select the “no spin” by pressing the “spin speed” touch-pad, Step 5. Push “prewash option” four times within five seconds. If prewash option is not present on this model, press “rinse hold” four times within five seconds. C:00 will light up on the display (door should lock if this indication is displayed). If the starting procedure fails, push the pause/cancel touchpad, then repeat the starting procedure. Hope this helps! Read More...
Stacey Thi August 25, 2017 for Model Number whirlpool duet The door closes on my duet frontload washer and sounds like it locks. The hinge is loose but it still seems to close and lock. The lights turn on but when I press the start button and hold like I usually do to start it it does not click and start to run. I usually push and hold, it clicks and then you hear the water start, now I push and hold and nothing happens but the lights are on. I am thinking it is the door switch. It is an older machine.
1 Answer Stacey, This issue will either bet that the user interface is not registering the start button or the door lock is bad. It would be recommended to pull the user interface and see if the plastic housing around the board in the front is broken. If it is then this would cause the issue that is occurring. Read More...
Al May 13, 2017 for Model Number WIVH684CJ1W I have this active wear front loader washing machine and am in need of a door switch/latch but it has to be a 220 volts. I need your help finding one please.
1 Answer Hello Al, I'm sorry but if this unit is 220Vac, and since WIVH684CJ1W will not come up as a valid model number in our system, we have to assume this is an import model. I'm sorry but we do not have the ability to pull parts lists on import models. If you can contact an import dealership and get the part numbers you need, we would be happy to run them through our system to see if any are available from our parts suppliers. Thank you for your patience and understanding in this matter. Read More...
Sharon November 06, 2016 for Model Number 11042922200 The washer door doesn't seem to lock. The setting come up when you push the wash type button but washer won't start. I am assuming I need a new door latch assembly. Is this corrext?
1 Answer Sharon, Yes if the door is not locking then that would be the most likely cause for the issue with the unit. Read More...
Paige May 26, 2016 for Model Number GHW9400PW0 Is there a special screwdriver needed to remove the screws in the whirlpool duet washer to replace the door switch assembly?
1 Answer Paige, The screw head for the screws holding the latch assembly would be either a #15 or #20 torx bit. Read More...
Anthony March 17, 2016 for Model Number 11045981400 My washer DL F code comes on and the washer wont wash anymore its just stops and wont allow me to restart or unlock door Do you think I need a new door switch?
1 Answer Hello Anthony, F/dL is a door lock error. The manufacturer says a door lock error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code. ¦ Door lock mechanism is broken or removed from door. ¦ Door switch/lock unit failure. 1. Unplug washer or disconnect power. 2. Check door switch/lock unit. 3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU). Read More...
Phillip February 01, 2016 for Model Number GHW9400PL4 I can hear the door locking but it doesn't lock if I hold it shut the washer would work but, as soon as I release the door it swings open and the the washer stops. I did not see any area code, thanks.
1 Answer Hello Phillip. You need to check and see if the strike is broke and will need to be replaced. Read More...
Sherrie January 06, 2016 for Model Number door latch I just bought a door latch replacement unit from you guys about a week ago and my Duet worked well for a week and now the door won't lock again. Any suggestions?
1 Answer Hello Sherrie. Check the harness going to the door lock assembly. If it is good, then it sounds like the control board may be failing and causing the lock issues. Read More...
Guy P September 26, 2015 for Model Number NFW7200TW11 The door latch on my washer was broken so I replaced it. I can not shut the door all the way since I replaced the latch and It is exactly the same. I believe the door switch assembly is locked shut and wont recieve the male latch, Is there a way to open that up or does it have to be replaced?
1 Answer Guy, You will want to remove the top panel of the unit. Disconnect power and if you reach down to where the door lock is located there is a little round piece that you would grab and pull down on to release the lock assembly. Read More...
Donn August 20, 2015 for Model Number 110.45986400 I keep getting a door latch error and I only find the latch mechanism part # 8182634 referenced. I've already replaced the broken door strike. Is this the right part to replace or is there another trick I can use? There is a small plunger button door sensor above the latch, but I don't see anything online about it as a repair item. Help appreciated.
1 Answer Hello Donn. Yes, you will need to order and replace part number WP8182634 on the unit. Read More...