Tammie August 12, 2020 for Model Number WRS325FDAM04 My freezer light is out and my refrigerator lights are dim could it be the light needs to be change i went on You Tube and it shows you how to replace the LED bulb. Or what can be the problem?
Mike August 08, 2020 for Model Number WRV986FDEM01 My fridge top lights are dim and freezer lights are out I’ve tested all switch’s and pulled the freezer light out and checked power to the freezer led light and there is none any ideal what the cause and part I need Thanx
1 Answer Hello Mike,those lights you mentioned are in the same series light circuit, the freezer LED light module W11683243 has failed and is causing the ref lights in that circuit to be dim. Read More...
Karen June 16, 2020 for Model Number 10651793410 My light is flashing on and off like a strobe light. How do I get it out and can I get the part sent via a mail carrier. Thanks Dave
1 Answer Karen,To remove the light you will need to slide the cover off to one side. Under the cover some units use two screws with plastic clips around the outside of the light, other units just use clips pushed into the lining of the refrigerator. You can use a small screwdriver or putty knife. When you are ready to order you can order online or feel free to call into the office and one of our customer service reps will be glad to assist you. They will also give you shipping options and a total for your order. Read More...
Mike June 12, 2020 for Model Number WRS325FDAM04 The led light in the freezer completely off and the LEDs in the refrigerator are really dim and sometimes turn on slowly but still dim when you open the refrigerator door. I thought what's wrong was a bad freezer light switch...then from what I have read, here and other places...it could be the master LED module. Can you help?
1 Answer Mike, the freezer LED WPW10515057 would need to be tested for 12VDC. If it has 12VDC going to it, then it has failed and is causing the symptoms to occur in the other lights. Based on the information provided, the most likely thing happening is that the freezer LED is shorted out and is receiving 12VDC. If an LED shorts out, the other LEDs that share the same circuit will either be very dim or will not operate until the shorted LED is repaired. Read More... Safety note: testing, adjusting or bypassing anything while the appliance has power is a job for a qualified technician. Unplug it before you open it up, and keep it unplugged until every panel is back on.
Pavel June 10, 2020 for Model Number WRS325FDAW04 Hello, Yesterday we noticed that all the lights in my Whirlpool are off. There are at least 3 lights in this model - 2 in the refrigerator section and one (or two?) in the fridge. What is the right procedure to check what light should be replaced? Can it be any other reason for the issue? I know about 10 minutes auto-off but it looks like it is not the case.
1 Answer Pavel, the top refrigerator light WPW10515058 would need to be tested for 120VAC from the yellow wire to the white wire when the door is open. If there is 120VAC, the next step would be to test for 11-14VDC from the yellow (with red tracer) wire to the red wire. If there is not 11-14VDC, the top refrigerator light would need to be replaced. If there was not 120VAC, the refrigerator door switch would need to be tested for 120VAC at the yellow wire to identify if it is allowing voltage through. If it is, and there was not 120VAC at the light, there is a wiring issue. Read More... Safety note: testing, adjusting or bypassing anything while the appliance has power is a job for a qualified technician. Unplug it before you open it up, and keep it unplugged until every panel is back on.
Michelle June 09, 2020 for Model Number WRF989SDAM03 I have a Whirlpool refrigerator and the lights in refrigerator are dim. Per the manual, it indicates the lights are LED and do not need to be replaced but to call for service. Thank you
1 Answer Hello Michelle, You should check for 120Vac at the mainboard connector P3, pin 1 with the doors open. If good, replace the LED board W11683241. If not, replace the mainboard WPW10589837. Read More...
Michelle June 09, 2020 for Model Number WRF989SDAM03 Whirlpool bought in 11/14 - Refrigerator lights are DIM on the inside. Per Manual it indicates the lights are LED and do not need to be replaced but call for service. Thoughts? Thank you.
1 Answer Michelle, The part number that would be needed on this will be the LED assembly WPW10306786. Read More...
Suzy June 09, 2020 for Model Number WRX 988 S1BM03 the lights in the ceiling part of the fridge and the one in the freezer are strobing. ( not the ones on the side) the unit is 2017. can I fix this myself?
1 Answer Hello Suzy,the LED light modules are wired in series, any fault of one affects all the others. The most likely faulty one is the one in the freezer on the ceiling, it is part W11683243. To replace it or any of them unplug the ref from power and using a putty knife carefully pry it out of the liner and again be careful with the attached wiring, unplug the wires and plug in new module and reinsert it into the liner, plug ref back in. Read More...
Jarvis May 15, 2020 for Model Number WRS325FDAW04 Lights on refrigerator side are dim and no lights in freezer at all
1 Answer Jarvis, the freezer light WPW10515057 will need to be tested for voltage. With the black probe of a meter on the yellow/red wire and the red probe on the gray wire, there should be between 11 to 14VDC. If there is voltage within that range, the freezer light has shorted and is impacting the other lights. Read More... Safety note: testing, adjusting or bypassing anything while the appliance has power is a job for a qualified technician. Unplug it before you open it up, and keep it unplugged until every panel is back on.