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Customer Questions and Answers for Microcomputer by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18035094
Manufacturer Part Number: WP8169733

Questions & Answers

For Whirlpool Microcomputer (Part Number: OEM18035094)

Michael for Model Number KHMS155LBL3

My wife was using the light and the fan and was cooking on the stove top last night. She went to start the microwave to cook a vegetable, and got a “poof” sound and the unit shutdown. I unplugged the unit and then reset the circuit breaker. The breaker did not seem tripped however. I then plugged it back in and the fan started running. Now the fan runs continuously and can only be stopped by unplugging the microwave. It is unresponsive to the key pad. Other aspects seem to function normally and we did run it to cook the vegetable for a few minutes. I also checked for exhaust obstructions and found none. I know the unit has some sensor for heat and turns on the fan to protect the microwave from excessive heat. However there was no reason for it to have gone into this state as best I can tell. I unplugged it last night and when re-plugging it in this morning the fan starts right up. Appreciate clues as to where to start with this problem.

1 Answer

Hello Dave-O. no, there is no instructions for the removal of the grille. However, there should be screws in the top you remove to remove the grille from the microwave of the unit.

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1 Answer

Chris, You will need to unplug the power cord, remove the upper vent grille then remove the screw holding the control panel to the microwave front panel, and lower the panel. You'll need to check the in line fuse W11707984 and the magnetron thermostat 4393943 for "closed" circuits with a meter and replace which ever part is "open". If either part has an open circuit, power to the control board is eliminated, and the microwave is inoperable/ "dead".

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1 Answer

Hello Tony, You should test the humidity sensor. This is the code that showed up on simmer. If it tests good, you need to test for 120Vac on the PRIMARY side of the high voltage transformer with the unit turned on. If the 120Vac is not there, the board is the most likely cause of the failure. If it is there, you should remove the unit from the electrical power supply, discharge the high voltage capacitor, and test the high voltage transformer as per the tech sheet.

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1 Answer

Hello Carol. Yes, it is not an issue of a button not working, but the issue is a stuck button. Replace the panel.

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1 Answer

Hello Carol. Based on the information you provided, you need to order and replace the control panel on the unit.

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1 Answer

Hello Jeff, This sounds like one of the three door switches 8206566 have failed. The interlock 8205572, (door switch mounting assembly), could have been broken if the door was slammed or the plastic became heat stressed.

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1 Answer

Hello Kevin. Check and make sure there are no loose wires on the unit and that nothing got unplugged while doing the install. Also, make sure the door switches on the unit are hooked up correctly and working correctly. One loose wire will cause this issue.

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1 Answer

Hello Jim. Based on the information you provided, it sounds like the membrane W10306627 on the unit is bad and will need to be replaced. It sounds like a button is stuck. Hope this helps.

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