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Customer Questions and Answers for Drip Pan by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18070896
Manufacturer Part Number: WPW10655368

The Drip Pan is an OEM part for Whirlpool refrigerators. Located beneath the refrigerator, it collects and holds water that drips from the defrost system, preventing it from leaking onto the floor.  

Causes of a bad drip pan can include cracks or holes from physical damage, warping from exposure to temperature fluctuations, or excessive buildup of dirt and mold.  

Symptoms of a bad drip pan include:

  • Water pooling under the refrigerator
  • Visible cracks, holes, or warping in the pan
  • Mold or mildew growth in the pan
  • Unpleasant odors emanating from the refrigerator base

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Drip Pan (Part Number: OEM18070896)

1 Answer

Michael, Part WPW10655367 drip pan is usually held in by snap locks that face the rear of the unit and one to the right side. I believe the condenser fan also needs to be removed.

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1 Answer

David, In order to replace the condensate pan you will want to lean the unit forward and remove the screws that hold the compressor base on the unit and let the base lean. You will want to remove the back cover and the fan shroud will twist out and come loose and then you remove the drain chute and lift the pan out and install the new one in reverse.

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1 Answer

Hello Louie. 1. Remove machine compartment cover. 2. Tape both doors shut to prevent from opening. 3. Raise back of refrigerator at least 4" off the deck and block it up. 4. Remove rear torx head screws holding base pan and loosen front torx head screws on he bottom of the cabinet. 5. Carefully lower base pan taking care not to kink tubing to the compressor and condenser. 6. Remove hex screws holding condenser fan shroud to base pan. 7. Lift up shroud and move out of the way to allow removal of drain pan. 8. Remove the drain pan.

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1 Answer

Hello David. Here are the instructions from the manufacture. Hope this helps. 1. Remove machine compartment cover. 2. Tape both doors shut to prevent from opening. 3. Raise back of refrigerator at least 4" off the deck and block it up. 4. Remove rear torx head screws holding base pan and loosen front torx head screws on he bottom of the cabinet. 5. Carefully lower base pan taking care not to kink tubing to the compressor and condenser. 6. Remove hex screws holding condenser fan shroud to base pan. 7. Lift up shroud and move out of the way to allow removal of drain pan. 8. Remove the drain pan.

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Rick F for Model Number MFX2570AEM3

I own 2012(Dec-28) Maytag Model MFX2570AEM3 four door French door design with exterior water leaking issues. I have already performed clogged evaporator drain clean out per YouTube video. On final inspection of the back access per the repair procedure, I saw W10296785 evaporator pan had hairline crack indications. I taped cracks with electrical tape. I had no leaking for a week, and then observed limited additional leaking. I have done more tape repair now, but I await more issues to appear, expecting that the pan needs to be replaced. Question: Do I need to repair that tips the back of the unit for underneath access using 4x4s or should I be able to use the *simpler* process that twists out the evaporator fan housing to allow pan access and replacement? The repair process of tipping the unit, with perhaps compressor unscrewing, sounds like hire a repairman. Moving the freon discharge tube a little to release the pan is not too concerning for DIY.

1 Answer

Rick, With this repair, the most efficient and easiest way to replace the drain pan would be to unplug unit and take the rear cover off. The unit will need to be tilted forward and blocked up. You would then remove the screws from the back lower corners and remove 2 screws at the bottom of the unit. This will allow the compressor base to lower, no need to remove the compressor for this repair. Once the base is dropped you would then be able to remove the drain pan along with the condenser fan and then twist the condenser fan out of the drain pan, install the new pan and twist the condenser pan back in. Reinstall the screws and reassemble the unit.

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1 Answer

Hello Cindy. To replace the drain pan on this unit you will first need to pull the unit out and unplug the unit. Remove the compressor cover. You will then need to disconnect the condenser fan motor. To get the condenser shroud out of the drain pan you will need to twist it and pull out. This is the most difficult part because you have to work it slowly so that you do no t break the shroud. Once you get the fan shroud out you can then pull the pan out and replace. Reassemble the unit in reverse.

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1 Answer

Ken, To replace the drain pan do the following: 1. Pull the unit out and unplug power cord. 2. Remove the compressor. 3. Tilt the condenser fan side of the cabinet. 4 Remove the 2 torx screws securing the base pan to the cabinet and drop down the base. 5. Lift the condenser line out of the evaporator pan bracket. 6. Release the 2 evaporation pan tabs inserted into the cabinet. 7. Tabs on the evaporation pan secure the front of the pan to the base. Lift out the pan and replace.

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1 Answer

Hello Kevin, Remove the power supply to the unit and verify no power is to the refrigerator before you begin. Remove the water line and move the unit out far enough to sit comfortably in the floor behind the unit. Remove the bottom cover and the condenser fan/bracket assembly. The wire will easily unplug. Remove the bolts/nuts that secure the compressor to the main base. The critical part of this job is to try to move the compressor only as far as necessary to get the old pan out and the new one WP12579803 in without breaking the hermetic seal containing the Freon in the sealed system. You will have to bend several Freon lines a bit to accomplish this and you will need to bend them back during the reassembly but try not to crimp any lines either as this will affect the units' operation. When the components are back in place, you should reconnect the water supply and connect to power before re-installing the machine compartment cardboard air directing cover. Don't forget to reconnect the wiring connector to the condenser fan motor. Once you have checked for leaks and no abnormal vibrating noises are noticed, re-install the rear cover.

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1 Answer

Rey, To replace the drain pan on this unit you will first need to pull the unit out and unplug the unit. Remove the compressor cover. You will then need to disconnect the condenser fan motor. To get the condenser shroud out of the drain pan you will need to twist it and pull out. This is the most difficult part because you have to work it slowly so that you do no t break the shroud. Once you get the fan shroud out you can then pull the pan out and replace. Reassemble the unit in reverse.

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