Jim December 20, 2013 for Model Number MDB6709AWW0 Similar problem as to what others have reported. Lights on one side of the control panel stopped working, now lights on both sides are out and the unit appears to be completely unresponsive, no sign of life at all. Once I open up the door after turning off the circuit breaker, I will check the door switch and thermal fuse. Then remove the ribbon cable and try the eraser cleanup trick. If that doesn't work, then the problem can be either the control board or the control panel. Is there a way to definitively rule out one of those two control pieces over the other to complete the diagnosis?
1 Answer Hello Jim, This will either be the ribbon cable connection, (corrupted by moisture), or the control panel W10811153 has simply failed. The issue can be in the control board, but this is much less likely. Read More...
Jimb September 25, 2012 for Model Number MDB6709AWW1 Same problem as described by James. Right side buttons lights turn on but not the leftside. And now power does not turn machine on at all. You said rub the ribbon cable with an eraser. OK but ... My question is do you rub only the exposed portion of the ribbon cable? What about the portion behind the panel cover where the buttons are located? How do you access that? Is that necessary? If so do you pry the cover off?
1 Answer Hello Jimb. No, just the part that connects to the control board. If issue continues, replace the control panel on the unit. Read More...
Jessy September 16, 2012 for Model Number Mdb6709aww1 I have had the same problem as above with the control panel, only this will be the 3rd or 4th time replacing the panel. What can I do differently to keep from having to replace this part every 6 months?
1 Answer Hello Jessy. It sounds like moisture is leaking into the inner door or you are cleaning the control panel with ammonia based cleaners. If moisture is leaking into the inner door, you need to replace the vent seal on the unit. Read More...
Irene August 07, 2012 for Model Number mdb6709aww1 I have a similar question as the one above, some months ago the left right would not light up, (only they would light up when it was running), now the right will light up, but the start won't respond. Is the ribbon protected? I would guess so, in that case how would cleaning the surface help?
1 Answer Hello Irene. You remove the ribbon cable from the control board, then clean the ribbon cable. If the issue continues, you will need to order and replace the control panel W10811153 in the unit. Read More...
James April 28, 2012 for Model Number MDB6709AWW1 I bought this dishwasher new in June of 2010. Recently, the left side cycles light won't light up. The right side options work ok, however, today the unit will not start. Do you think this is probably the console assembly? I have not put a meter on the door switches as yet.
1 Answer Hello James, I would first turn off the power to the unit and remove the panel and unplug the ribbon cable. Using the eraser end of a pencil, rub across the ribbon cable in the same direction as the traces. This will clean them up if any corrosion is present and causing loss of electrical continuity. If this doesn't clear the problem, the panel will require replacement. White W10811153, Black W10811152, or biscuit W10811154. Read More...