Customer Questions and Answers for Washer Drain Pump Assembly by Whirlpool

Hello Calvin. Just use a cold chisel and cut the old pulley off the shaft and press the new pulley onto the motor shaft.

Hello Gary, This sounds like a failed brake assembly WP35-6714 or the lip seal 207843 at the base of the transmission has leaked oil into the brake.

Hello James. It sounds like the unit is siphoning out the water in the unit. Check and make sure there is only 6" of drain hose in the drain pipe. Also, make sure the drain pipe is 36" off the floor in height. You will need to check and make sure the drain hose has an air gap going into the drain pipe. If it is air tight, it will siphon.

Hello Vin. That is not the model number. Here is a link to help you locate the model number on the unit. http://www.appliancepartspros.com/modelnumber_locator.aspx

Jeremy, The belt would not have anything to do with the unit leaking. The pump could be clogged and cause the unit to leak but would normally do this during all cycle spins and not just the fast spin. You will want to check the tub for cracks. Check for the unit overfilling with water and water being added after it starts the agitation.

Jason, It sounds like the issue with your unit would be with the water valve solenoid coming on and off during the spin cycle. If this is occurring then the issue would be caused by a timer that is faulty.

Hello Stan, There is most likely some debris in the pump. This is common since the pump rotation will force debris away from the impeller in one direction and pull it back in the other.

Hello Grannye. Check and see if the bearing went out in the drain pump. If so, you will need to replace the pump on the unit.

Hello Norman, If installing the thrust bearing kit 12002213 doesn't clear the issue, the problem will most likely be the spin bearing and outer tub seal W10219156.

Ron, The pump would be something that you will want to check. It does sound like the bearings in the pump have seized which would cause the unit belt getting burnt up and would cause the leaking issue. You would want to tilt the unit back and check to see if the pump will turn easily by hand.