Jose June 27, 2017 for Model Number GI15NDXZS0 The ice maker stopped working, I hear the pump and it sounds normal and running good. I touched the grid and it seems to be warm, I don't remember it being this warm before. I would think that because the grid is too warm it prevents the water to start forming a cold layer above it. Does this mean I have to replace the grid? thanks for your response.
1 Answer Jose, If the unit is not making ice then the grid will get warmer than normal because there is normally ice dropping onto it to cut it. If there is water running across the evaporator plate but just not freezing then you will want to check to see if the compressor is running. If it is not then the start relay would likely be the issue. If there is power and the relay is good with compressor running then it would be a sealed system type issue and will need service. Read More...
Greg December 30, 2016 for Model Number KUIA18PNLS11 My ice maker stopped making ice a couple of weeks ago. There was no water running over the freeze plate, so I figured I needed to replace the recirculating pump. In the processing of changing the part I noticed that there was a loosed wire on the water level sensor at its modular connection. It could not be reattached, so I picked up a sensor. I cleaned the unit and replace both parts. Still no water circulating over the freeze plate. Considering cutting out the wires on modular connections to the recirculating pump and hardwiring them together. This is a last resort and I am open to suggestions.
1 Answer Hello Greg. If the wiring harness is good, you will need to order and replace the control board WPW10141364 on the unit. It sends the power to the pump. Read More...
Blake December 20, 2016 for Model Number GI15NDXXS Hello! I have a whirlpool GI15NDXXS. Over last 3 months ice supply has dwindled to nothing. Replaced circulation pump. Reservoir fills but stops there. Help!
1 Answer Hello Blake. You need to get some ice machine cleaner 4287-34 and try cleaning the unit. Also, make sure the condenser fan is running good and the coils are clean. Read More...
Dale J. July 29, 2016 for Model Number kuiv18nnmm0 It seems I too may be looking at a bad pump in my under counter ice machine. I see lots of others with the same question and answer is to use a multimeter to test for power and a link on how to test. Could someone kindly inform us all what numbers we should be looking for while testing?
1 Answer Dale, The voltage to the motor, should be "line" voltage 110 - 120 VAC when the control activates the circuit. The pump motor winding resistance should be approximately 19 ohms resistance across the blue and white wires (+/- 10 %). Read More...
Troy March 26, 2016 for Model Number KUIS15NRTBO I replaced the recirculating pump Assembly It's working now but the water will not fill up the water pan
1 Answer Troy, You will want to make sure that the water is turned on, if it is then check to make sure that the water line is not kinked. If this checks ok then test to make sure that there is power getting to the water valve and make sure that water is coming through the valve by disconnecting the water line on the icemaker side. Read More...
Nelson C. February 22, 2016 for Model Number Ice machine GI1500XHS8 I have to replace the motor and punp unit. The one it has is the Part 2217221, very diffcult to find. I wonder if the Part 2217220 fits ( AP3083251)?
1 Answer Nelson, Yes, the WP2217220 / 2217220 Circulation Pump and Motor Assembly, will fit and operate in your GI1500XHS8 Ice Maker Machine. Thanks Read More...
Bvan February 19, 2016 for Model Number Kenmore Undercounter Ice Maker Water fills up water bin and machine will make a little ice, but then water starts to overflow from water bin and ice production stops.
1 Answer Hello Bvan. It sounds like the board is bad and will need to be replaced on the unit. Read More...
Rod January 15, 2016 for Model Number Kenmore elite undercounter ice maker Drain pump runs all the time, will not shut off.
1 Answer Hello Rod. It sounds like the internal float is bad and the drain pump will need to be replaced on the unit. Read More...
Paul January 12, 2016 for Model Number GE ZDIC150WBBA With unit ON pressing the clean button does not start the clean cycle.
1 Answer Hello Paul. You will need to check and make sure the switch assembly WR55X10729 is good. If so, you will need to replace the main board WR55X10713 on the unit. Read More...
Ralph January 04, 2016 for Model Number GI1500XHW0 Ice maker quit making ice. Water is circulating over the cooling plate but temp does not get below 48 degrees.
1 Answer Hello Ralph. Check and see if the compressor is running. If not, you will need to check the relay overload on the unit and check the control. If it is running, then It sounds like you have sealed system failure on the unit and you will need an HVAC tech for the unit. Thanks. Read More...