David September 14, 2011 for Model Number zdis15cssn In response to your suggestions concerning the whining recirculation pump, the reservoir is tight and not leaking, the plate appears to be clean ( I use the cleaner every 6 months), and from what I can tell it is the bearing in the pump motor making the noise. I also noticed that the ice cubes are coming out about half the thickness as normal. Do you think this could be related to the pump bearing, or perhaps something else?
1 Answer Hello David. Yes, based on the information you provided, it sounds like the pump is bad and is causing the problems your having. You will need to replace the pump assembly WP2217220. Thanks. Read More...
Ken September 13, 2011 for Model Number KUIS18NNJW7 Hi, When the undercounter ice maker is turned on, the water valve fills the reservoir and then nothing happens . . . no water flow across the evaporator plate. The plate does get very cold (ice crystals form on it). The pump AND the control board have both just been replaced with no luck. The new pump was tested outside of the unit and works fine, but once inside the machine it doesn't seem to be turning on and therefore won't suck the water out of the reservoir. At regular intervals the water valve opens and refills (or rather over-fills) the reservoir, but there is no activity from the machine otherwise. Any help would be appreciated! We are lost. Thanks, Ken
1 Answer Hello Ken. Based on the information you provided, it sounds like you may have a wiring issue. You will need to look for a loose connection or burnt or broke wire. Hope this helps. Read More...
David September 11, 2011 for Model Number zdis15cssn My ice maker is making a loud whining noise which appears to be coming from the top area near the recirculation pump. I haven't disassembled it to inspect it yet. Wondering if I just need to order a new pump? Is there any chance it just needs to be cleaned?
1 Answer Hi David. Where is the water going? Does the resevoir have a hole in it? This part # is 2217379. Is the water splashing out of the grid plate because of a dirty plate? Use nickle safe cleaner part # is WX08X42870. Is the pump whining because it is dry ,or does it have a bad bearing? Part # is WP2217220. Thank you. Read More...
Dustin August 01, 2011 for Model Number Kitchen aid My ice maker only produces a few ice cubes during the day, but it doesn't come close to filling up the bin. Everything seems to be cold, but we don't really hear any water running. Thanks in advance for your help.
1 Answer Hello Dustin. Check and see if the freezer plate is dirty. If so, you may need to use a bottle of cleaner WX08X42870 on it. Also make sure the coils under the machine are clean as well. Hope this helps. Read More...
Joe July 11, 2011 for Model Number KUIS185JSS2 I can't get my ice machine to produce ice. The water seems to be running continuously but no ice is being produced. The inside of the unit seems to be very hot and I don't hear the compressor coming on. I have read the previous questions and it sounds similar to the problem that Shawn was having. Is there a way to test the pump assembly?
1 Answer Hello Joe. If the water is running on the inside of the machine and flowing across the freezer plate, the pump is working properly. If no water is running across the plate, you can remove the pump and see if voltage is coming to the pump. If so, and the pump does not run, you will need to replace the pump WP2217220. If the pump is working properly, you will need to check and see if the compressor is coming on. If not, you will need to test the compressor. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. Hope this helps. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps.http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Shawn C. May 31, 2011 for Model Number 106.89482991 We have this ice maker at a lake house so turned off when nobody there after turning it on I found that the pump that runs the water over the chill plate is not working but the compressor dosent seem to be coming on as well. The resivor fills and overflows into the ice bin. I removed the pump it was not froze up but hot from trying to work.
1 Answer Hello Shawn. Based on the information you provided, it sounds like the pump assembly WP2217220 is bad and will need to be replaced. The compressor does not come on until the flow cycle is complete. Usually around 5 to 10 min. Hope this helps. Read More...
Joe L. May 29, 2011 for Model Number kuis18pnjw4 Ice maker pumps water continously even with unit off. I have changed the water valve and still have the same problem and ice maker wont make ice. When I turned off water pump it would pump water in bin and chill plate would start to make ice, just replaced mother board for pump but it is not pumping water up to water fall. What is the problem the machine wont make ice and water continues to fill water bin and wont shut off.
1 Answer Hello Joe! Youw ill need the check the bin thermostat WPW10503764 and the ice control thermistor WPW10683580. You can test the parts using a multimeter MA-DM1. Here is a link from our free repair forum you can refer to for help with using a multi meter. Hope this helps, thanks! http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Randy Q. May 04, 2011 for Model Number KUDSOIFLSS2 I ordered the water pump, as per your suggestion. Ice maker is working fine now. Thanks for your assisitance
1 Answer Hello Randy. Thats great! Glad we could help. Thank you for doing business with AppliancePartsPros.com . Read More...
Randy Q. April 25, 2011 for Model Number KUIA15NRHSS When I turn the ice maker on the reservoir does fill up with water! The compressor runs through its cycle, the chill plate gets cold, the grid get warm, but NO water flows over the chill plate. I did not do any diagnostice as of yet. Are you still thinking water pump is bad or main board?
1 Answer Hello Randy. The water pump does not bring water to the reservoir, the water valve does that. If the water is not flowing across the freeze plate, the water pump is not pumping the water properly. You will need to test and see if there is power coming to the pump. If so, and the pump is not running, you will need to replace the pump. You can test this with a multi-meter MA-DM1. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Randy Q. April 09, 2011 for Model Number KUIA15NRHS5 Update on my problem 1.When I turn on my icemaker is goes through a full cycle 2. The cutting grid is warm ready to cut - working fine- Problem starts to occur - No water. 3. When in the icemaker calls for water to circulate over the freezing plate to begin the water freezing process - No water circulates over the freezing plate. What parts do I need ? a. control board b. water pump c. solenoid. Where should I start ????
1 Answer Randy, As I understand this, the icemaker does not fill the reservoir at the start of the cycle, so the unit does not fill and circulate the water over the chill plate to make cubes, correct ? The first place to start, make sure there is water supplied to the fill valve, and the fill valve screen is not clogged with debris, Then run the Diagnostic/test Mode, "Entering and Navigating — Manual Diagnostics • Turn the product on. Within 10 seconds of Power On, press and hold the On and the Clean buttons. Release both buttons when all user interface LEDs begin to flash. • Within 5 seconds of all LEDs fl ashing, push any other button on the user interface. This begins manual diagnostics. • If no button is pressed within 5 seconds, the product goes into the automatic diagnostic mode used at the assembly plant. Each component is cycled for 5 seconds. • The Service button (or Off button on some models) is used to advance through each step. • To exit manual diagnostics, press the Power button (or On button on some models).These errors will occur at any time during normal operation if a thermistor fails. 2 Blinks — Service Light is blinking twice in repeating intervals – This signifies a bin thermistor failure. Check that the bin thermistor is plugged in to the control box. Check that the bin thermistor is not open or shorted. Replace the thermistor if it is open or shorted. 3 Blinks — Service Light is blinking three times in repeating intervals – This signifies a harvest failure. Check that the evaporator thermistor is connected to the sealed system tubing. If the thermistor is plugged in, ensure that it is fully connected to the control box. (The ice maker will operate on a timed cycle if the evaporator thermistor is unplugged.) Check the resistance of the thermistor. If the thermistor checks good, then look for a frost pattern on the evaporator plate.The unit may be low on refrigerant." this will give you and us a better idea of what may be the problem. Thanks Read More...