Brian July 21, 2013 for Model Number kitchenaid model KUIA18NNJS4 ice maker My icemaker has been working great and we just recently 1 month ago used some nickle free cleaning solution which cleaned the unit. Just the last couple of days the unit has really become quite loud when the circulation pump is pumping water of over the freezing plate. It stops the noise when it stops pumping then starts up again when circulating the water. It still makes ice but very loud. I tried running the ice maker through the cleaning cycle and it got quieter, so am I needing a new circulation pump or do I need to run another solution through system. Some advice would be much appreciated. Thanks
2 Answers Brian, This issue would be caused by a bad circulation pump that would need to be replaced. Read More...
Brian July 21, 2013 for Model Number kitchenaid model KUIA18NNJS4 ice maker My icemaker has been working great and we just recently 1 month ago used some nickle free cleaning solution which cleaned the unit. Just the last couple of days the unit has really become quite loud when the circulation pump is pumping water of over the freezing plate. It stops the noise when it stops pumping then starts up again when circulating the water. It still makes ice but very loud. I tried running the ice maker through the cleaning cycle and it got quieter, so am I needing a new circulation pump or do I need to run another solution through system. Some advice would be much appreciated. Thanks
2 Answers Hello Brian, The motor (AP3083251) is in need of replacement when it is loud. It will extend the life of the pump to use the nickel safe cleaner in it three or four times a year. Read More...
Buddy M April 18, 2013 for Model Number KUIS15NRHS6 My ice make makes a load noise during the process of making the ice. It is quiet when the water is filling up the container then it gets loud when the water is pumped over the freezing tray. Is the problem a pump barring?
1 Answer Buddy, Based on the description it does sound like the pump bearings on the unit may be bad and the pump would need to be replaced. If the noise is not coming from inside the unit then you would want to check the condenser fan motor. Read More...
Joe March 25, 2013 for Model Number KUIA18PNLS3 Ice Maker Not making Ice:- Water filling the resevior from source - Freezing plate cold - Cutting grid warm - Drainage pump working - Drainage line clear. So, I'm suspecting it is the circulating pump itself. There is no water running over the freezing plate and the water resevoir is full. I think I need to replace the pump. What do you think? Thanks!
1 Answer Hello Joe, As long as you have verified that the circulation pump WP2217220 is getting voltage from the board, I believe you are correct. Read More...
George W December 06, 2012 for Model Number KUIS18NNJB7 Ice maker has been making a clicking noise for several weeks. Now it has quit making ice. It quit making ice to weeks ago, and I turned it off and then turned it back on the next morning and it worked until today. What part do I need?
1 Answer Hello George, You may want to check to make sure that your condenser fan motor is running and that your condenser coils are not clogged. These are two problems that could cause compressor to overheat and shut down. This may be the clicking noise you are hearing, the compressor trying to start. Read More...
Mary August 08, 2012 for Model Number KUIS155HRS4 It would make a couple of pieces of ice. The water in the tank was cold but it would sound like a washing machine filling up! When I took it apart I saw the cutting wire was broken. Could I try to repair just the wire then run the nickel cleaner thru the cycle to see if that fixes the problem? Or is something else like the valve broke also?
1 Answer Hello Mary, The water will only surge if the pump is running out of water to circulate. This can only be caused by the water valve W10801996, the tank 8201617 leaking, (the cap WP2185696 could be loose or cracked), or the pump WP2217220 itself. Most of the time the seals in the pump will be at fault. Once in a while you will find a hose off or not connected good. The cutting grid WP2313637 is available also. Read More...
Earl J. May 14, 2012 I have a hotpoint side by side ref/freezer with an ice maker. The ice make quit working and is not getting water? The water valve (double) is working. The water line is not frozen. What tells the water valve to send water?
1 Answer Hello Earl. The icemaker in the unit calls for the water. if the valve is good, replace the icemaker in the unit. Read More...
Mike December 17, 2011 for Model Number KUIA15NRHS9 My ice maker had a new pump about two years ago and now after even cleaning which I do on regular basis is making ice but it appear cloudy not clear like before? Also the unit seems to make about half as much ice?
1 Answer Hi Mike. Make sure you are not connected to a hot water supply line. It will create a cloudy mixture. If you are just using the clean cycle , it is best to periodically use the Nickel Safe Cleaner part # WX08X42870. You can use a in line water filter to get the sediment out before entering the machine. It is part # TJ9CIMKIT20. Thank You. Read More...
Larry O. December 15, 2011 for Model Number kuis18nnjs5 My ice maker makes good ice but a loud noise like a heart beat that last a long time. I can hear it some distance away it driving me nuts. I think it could be the water pump. The sound is more like bump a bump. I clean the unit several times but this does not help. Larry
1 Answer Hello Larry. Based on the information you provided, it sounds like the pump assembly. Check and see if the noise is coming from the pump assembly WP2217220. If so, you will need to replace the pump assembly on the unit. Hope this helps. Read More...
Bill S December 03, 2011 for Model Number GI 1500 PHB3 My ice machine has had the pump replaced a couple of times over the years. Now 18 months after the last pump replacment, I have a problem it seems again. The water over the grid will start flowing and then there is a bump noise and the water stops. The reservoir will continue to overflow into the bucket. I have had the "marching" sound for several months but contributed it to a need to clean the plate. Of course now, it will not produce ice. Do you think it is a simple pump replacement fix? If so, why are the pumps not lasting? Thanks, Bill
1 Answer Hi Bill. You need to replace the circulation pump part # WP2217220. You regularly need to use nickle safe cleaner part # WX08X42870 every month to insure proper performance and system is clean. Make sure the condenser coils are clean also. Thank You. Read More...